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Digitalna instrumentna ploča za Toyotu Alphard 20 Series 2008.–2015. | 12,3″ Linux LCD instrumentna ploča

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Izvorna cijena bila je: $995.00.Trenutna cijena je: $785.00.

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9 1
Toyota Alphard 20 Series digital cluster before and after dashboard upgrade
See the change clearly: the original analogue-style instrument display is replaced by a wide full-LCD driver display designed to modernize the Alphard cockpit.
Toyota Alphard 20 Series · Full LCD Instrument Cluster

Make the Driver’s Display Feel Modern Again

The Toyota Alphard 20 Series digital cluster replaces the original gauge assembly with a 12.3-inch, 1920×720 Linux LCD display. It gives you a clearer digital view of speed, RPM, gear position, fuel information, temperature, mileage and supported vehicle warnings while keeping the dashboard layout integrated with the vehicle.

This is a complete instrument-cluster upgrade, not an Android radio or a CarPlay-only module. iKAGOO checks your vehicle year, dashboard photo, market specification, steering position and original connector configuration before shipment so the correct cluster and matched wiring can be prepared for your order.

12.3-inch LCD 1920×720 Linux sustav Original Vehicle Data Steering Controls Matched Wiring

Kratak odgovor

This product is a vehicle-specific full-LCD instrument cluster for the Toyota Alphard 20 Series, generally associated with the second-generation dashboard introduced from 2008 until the 2015 model transition. It replaces the original instrument assembly and displays supported driving and vehicle information through a modern digital layout.

Registration years can overlap between markets. Send iKAGOO a clear photo of your current instrument cluster and dashboard before shipment. Customers with the later 2015–2019 dashboard should use the separate later-generation cluster version shown further down this page.

Daily Driving Value

What This Upgrade Changes for You

The value is not limited to a larger screen. This upgrade changes the information you see every time you drive and gives an older Alphard cockpit a cleaner digital presentation.

Clear 12.3-Inch Display

A wide 1920×720 screen makes speed, RPM, gear and vehicle information easier to view from the driver’s position.

Višestruki rasporedi prikaza

Choose from multiple instrument themes and layouts. The exact theme set depends on the cluster version prepared for your vehicle.

Dedicated Linux Platform

The cluster uses a dedicated Linux instrument system designed for fast startup and direct access to driving information.

Original Vehicle Information

Supported speed, RPM, gear, fuel, temperature, mileage, consumption and warning information continue to be displayed.

Regional Display Preparation

MPH or KM/H, interface language and regional vehicle details can be checked as part of your order preparation.

Matched Connection Hardware

iKAGOO prepares the applicable cluster and wiring arrangement according to the vehicle information you provide.

Factory Functions Retained

Original Vehicle Functions Supported

With the correct Alphard version, matched wiring and proper installation, the cluster is designed to continue displaying the original driving information you rely on.

Brzina i RPM

Original vehicle speed and engine-speed information are supported.

Gear Position

Supported gear-position information continues to be shown on the digital display.

Fuel and Temperature

Fuel-level, coolant-temperature and related vehicle information remain available.

Mileage and Trip Data

Odometer and trip information are supported through the prepared cluster configuration.

Vehicle Warnings

Supported warning indicators and vehicle-status information continue to be displayed.

Fuel-Consumption Data

Supported fuel-consumption and driving-information pages remain available.

Steering-Wheel Controls

Original steering-wheel instrument controls remain supported where equipped.

Hybrid and 4WD Information

Applicable hybrid-energy or four-wheel-drive information is supported when available from the original vehicle configuration.

Factory Wiring Protection

The matched harness is designed to connect without intentionally cutting the supported factory main wiring.

Vehicle-specific preparation: special regional specifications, previous aftermarket modifications, non-standard connectors or uncommon instrument versions may require additional connection guidance. Provide the requested vehicle photos when ordering so iKAGOO can prepare the correct version.
Product Hardware

See the Cluster, Housing and Connection Hardware

These images show the physical cluster assembly, rear housing, screen structure and connection hardware supplied for the upgrade.

Toyota Alphard digital instrument cluster front display powered on
Front view of the physical LCD instrument cluster powered on, showing the wide digital driver display and integrated housing.
Toyota Alphard LCD dashboard rear housing and product label
Rear housing view. The enclosure, ventilation structure and label area help installers identify the prepared hardware before installation.
Toyota Alphard digital cluster with matched power and data wiring
Cluster assembly with its connection lead. iKAGOO checks the original connector arrangement before shipment and prepares the applicable wiring for the order.
Toyota Alphard 12.3 inch digital instrument cluster product display
Standalone product and interface presentation. The vehicle graphic is part of the display-theme presentation and is not used as exact body-style fitment evidence.
Toyota Alphard 12.3 inch OGS IPS 1920 by 720 digital cluster
Screen specification reference: 12.3-inch OGS IPS construction, 1920×720 resolution and a wide viewing angle.
Display and System

Multiple Layouts with a Dedicated Linux Instrument System

The instrument cluster is built around a dedicated Linux system rather than a general-purpose Android entertainment platform. This keeps the focus on driving data, instrument layouts and fast access to essential information.

Toyota Alphard smart digital meter functions and display modes
Smart-meter function reference showing multiple display modes, vehicle information, temperature, fuel-consumption and installation-related features. Applicable pages depend on the prepared vehicle version.
Toyota Alphard digital cluster classic and off-road display themes
Theme examples showing different instrument layouts. The exact number and appearance of themes can vary with the cluster software version prepared for the vehicle.
Toyota Alphard Linux digital dashboard features resolution and vehicle data
Combined feature reference covering the Linux system, display layouts, steering-wheel interaction, 1920×720 resolution, language support, mileage, consumption and temperature information.
Toyota Alphard digital cluster Linux system four-core platform
Linux-system and four-core platform reference, designed for instrument operation with efficient startup and controlled heat output.
Toyota Alphard digital instrument automotive-grade processing platform
Processing-platform reference used to explain the hardware architecture. Final software and function availability are determined by the prepared vehicle version.
Toyota Alphard digital cluster multilingual interface support
Language-interface reference showing English and multiple additional languages. Confirm the required interface language when providing your vehicle information.
Zašto nadograditi

Why This Can Be Worth Buying

A Daily-Use Upgrade

The instrument cluster is directly in front of you every time you drive. The wider display and revised layouts are visible on every journey, not only when using a specific app.

A More Complete MPH Solution

For imported vehicles, a small MPH converter may solve one problem. A full digital cluster can combine unit preparation with a broader visual and information upgrade.

More Than Repairing the Old Display

Repairing the original cluster restores the original experience. This product is for owners who also want a modern driver display and selectable layouts.

Designed for Long-Term Owners

If you plan to keep your Alphard, upgrading the driver interface can make the vehicle feel more current without changing the comfort and space you already value.

iKAGOO Buying Guidance

Three iKAGOO Purchase Assessments

These assessments help you understand the practical value, vehicle integration and installation work before ordering.

High Daily-Use Value

iKAGOO Upgrade Necessity

This is a strong upgrade for owners who want a more modern driver display, clearer daily information and a complete digital-dashboard appearance.

  • The instrument display is used on every drive.
  • The 12.3-inch layout makes core driving information easier to view.
  • Multiple themes provide a more personal cockpit presentation.
  • MPH/KM/H preparation can be valuable for imported vehicles.
  • It suits owners planning to keep and continue improving the vehicle.
How this result is determined
This product is evaluated under the iKAGOO Upgrade Necessity framework, which considers the condition of the factory system, daily-use improvement, long-term ownership value, available alternatives and the practical value of the upgrade.
Read the iKAGOO Upgrade Necessity framework
Strong Integration Potential

iKAGOO Original Vehicle Compatibility

When the correct 20 Series version is prepared, the cluster is designed to integrate supported speed, RPM, gear, fuel, temperature, mileage, consumption, warning and steering-control information into the new digital display.

  • Vehicle data is received through the prepared vehicle interface.
  • The display replaces the original instrument position rather than adding a loose external screen.
  • The matched harness protects the supported factory wiring from unnecessary cutting.
  • Dashboard photos and connector details help iKAGOO separate 20 Series and later-generation versions.
  • Regional units and language requirements can be checked before shipment.
How this result is determined
This result is based on the iKAGOO Original Vehicle Compatibility framework. It evaluates factory-function continuity, original controls, vehicle data and warning integration, physical architecture, factory-style interaction and installation integration.

The result represents the overall integration quality of the upgrade. It does not mean that the same percentage of factory functions is lost or retained.
Read the iKAGOO Original Vehicle Compatibility framework
Level 4 — Professional Installation Recommended

iKAGOO Installation Difficulty

Installation requires careful removal of the original instrument assembly, correct wiring identification, vehicle-data testing and verification of mileage, warning indicators and power behavior.

  • Dashboard trim and the original cluster must be removed carefully.
  • The original connector must be compared with the supplied harness before connection.
  • Units, language and vehicle settings must be checked.
  • Speed, RPM, gear, fuel, temperature and warning functions must be tested.
  • The installer should confirm normal shutdown and vehicle sleep behavior.

A higher installation level reflects the amount of professional work required. It does not indicate lower product quality, lower compatibility or lower upgrade value.

How this result is determined
This installation level is assigned under the iKAGOO Car Electronics Installation Difficulty framework. It considers dashboard disassembly, wiring connections, cable routing, CANBUS configuration, function testing, power behavior and the level of installer experience required.

Installation difficulty describes the work required to complete the installation correctly. It does not represent lower product quality or lower upgrade value.
Read the iKAGOO Installation Difficulty framework
Correct Version Selection

Choose the Correct Alphard Generation Before Ordering

Alphard registration years can overlap between regions. The dashboard shape and original instrument assembly are more reliable than the registration year alone.

Current Product

Alphard 20 Series / AH20

This page is intended for the second-generation Alphard dashboard commonly associated with approximately 2008–2015 vehicles. Provide a clear front photo of your original cluster and dashboard so iKAGOO can confirm the correct housing and connection version.

Toyota Alphard later-generation digital cluster installation reference
Installation-style reference retained from the current page. The steering wheel and dashboard appearance should be compared with your vehicle photo before the correct generation is selected.
Toyota Alphard digital dashboard installation generation reference
Additional Toyota installation reference retained from the original page. It is used to help explain dashboard-generation identification, not to replace the required vehicle-photo check.
Toyota Alphard 2015 to 2018 digital instrument cluster reference
This image is specifically marked for the 2015–2018 Alphard version. It is preserved to help customers recognize that later-generation vehicles require a different cluster configuration.
Toyota Alphard 2015 to 2018 LCD meter generation comparison image
A second 2015–2018 version reference retained from the current page. Customers with this dashboard generation should use the dedicated later-generation product.
Toyota Alphard digital cluster extended navigation and media display reference
Extended display-function reference retained from the current page. Navigation, phone projection or media-style content depends on the specific source and prepared interface; it is not presented here as a standard built-in Android or CarPlay function.
Toyota Alphard model-family digital cluster generation reference
Alphard model-family presentation image retained from the page. The later vehicle exterior is a generation-identification reference and does not determine 20 Series fitment by itself.
Digital cluster steering wheel control function illustration
Steering-wheel control function illustration retained from the original description. The wheel shown is not a Toyota Alphard fitment photograph; it demonstrates the general use of supported original control buttons.
Product Specifications

Toyota Alphard 20 Series Digital Cluster Specifications

Vrsta proizvoda Full LCD digital instrument cluster
Primary Vehicle Application Toyota Alphard 20 Series / AH20, subject to dashboard and connector confirmation
General Model Period Approximately 2008–2015 second-generation dashboard; registration years may vary by market
Veličina zaslona 12,3 inča
Rezolucija 1920 × 720
Display Construction OGS IPS
Uglov gledanja Up to 178° reference
Operativni sustav Dedicated Linux instrument system
Processing Platform Four-core platform
Display Themes Multiple themes and layouts; exact set depends on the prepared version
Driving Information Speed, RPM, gear, fuel, temperature, mileage, trip and supported consumption data
Vehicle Status Supported warning indicators and vehicle-status information
Units MPH or KM/H preparation/configuration subject to vehicle version
Jezik Multilingual interface; confirm the required language before shipment
Steering-Wheel Interaction Supported original instrument-control buttons where equipped
Wiring Matched plug-in wiring arrangement prepared for the confirmed vehicle version
SKU FD-132
Listed Product Weight 6 kg
Listed Package Dimensions 48 × 38 × 28 cm
Priprema narudžbe

How iKAGOO Prepares the Correct Version

The current purchase area uses one ordering route. The physical cluster and connection arrangement are prepared according to the vehicle information you provide rather than by inventing unsupported online variations.

Vehicle model and registration year
Clear front photo of the original instrument cluster
Wide dashboard and steering-wheel photo
Left-hand-drive or right-hand-drive confirmation
Petrol, hybrid and applicable drivetrain information
Required MPH/KM/H and interface language
Current odometer photo before removal
Disclosure of previous dashboard or electrical modifications
Compare Your Options

Full Digital Cluster or Another Solution?

Opcija What It Does Well What to Consider
Repair the original cluster Restores the original display and factory appearance. It does not provide the wider digital interface or selectable modern layouts.
Used original cluster Maintains the original Toyota design. Version, mileage, coding, age and previous vehicle data may need attention.
Small MPH converter or HUD A simpler solution when the only goal is seeing MPH. It remains an additional display and does not modernize the complete instrument area.
CarPlay-only module Adds phone navigation, music and calling to the entertainment system. It does not replace the driver’s instrument cluster.
iKAGOO digital cluster Upgrades the complete driver display with a wide LCD layout and supported original vehicle information. Correct generation selection and professional installation are required.
Package and Hardware

What Is Prepared for Your Order

Based on the product hardware shown on this page, the order is centered on the complete instrument-cluster assembly and the applicable connection hardware. Exact package contents are confirmed for the vehicle version prepared for shipment.

LCD Cluster Assembly

The complete screen and housing assembly prepared for the confirmed dashboard version.

Matched Connection Hardware

Applicable power, data and vehicle-interface connections selected for the confirmed configuration.

Order-Specific Preparation

Version, regional display requirements and provided vehicle details are checked before shipment.

Package contents can differ between vehicle versions. Review the current WooCommerce purchase area and the order confirmation for the exact items supplied with your prepared configuration.
Instalacija

Professional Installation Process

Use an installer experienced with instrument clusters, vehicle data systems and interior trim. Record the original mileage and photograph all original settings before removing the factory cluster.

Potvrdite vozilo

Compare the vehicle, original dashboard, cluster shape, steering position and connectors with the order information.

Record Original Information

Photograph the current odometer, warning-light state, units and original instrument operation before disassembly.

Remove the Original Cluster

Protect the dashboard and trim, disconnect the vehicle battery as appropriate and remove the original assembly carefully.

Compare Every Connector

Do not connect by force. Confirm that connector shape, pin arrangement, interface labels and wiring match the prepared instructions.

Connect and Configure

Install the matched wiring, power the cluster and apply the applicable vehicle, language and unit settings.

Test All Driving Information

Check speed, RPM, gear, fuel, temperature, mileage, steering controls and warning indicators before refitting all trim.

Complete the Power Test

Switch the vehicle off, confirm normal cluster shutdown and verify that the vehicle enters its normal sleep state.

Finish the Installation

Refit all trim only after the display, data, warnings, controls and power behavior have been checked successfully.

Pause the Installation and Contact iKAGOO If:

The original connector and supplied harness clearly do not match.
The vehicle generation differs from the information submitted with the order.
The original cluster or dashboard has undisclosed aftermarket modifications.
The interface or wiring labels differ from the prepared instructions.
The new display shows persistent abnormal vehicle warnings.
The cluster remains powered and the vehicle does not enter its normal sleep state.
Installation would require cutting the original main wiring harness.
Any connector would need to be forced into position.

Pausing at this stage protects the vehicle and the product. Send clear connector photos and a short video to iKAGOO so the correct connection guidance can be provided.

Shipping and Support

Support Before and After Installation

Vehicle Configuration Preparation

iKAGOO checks the supplied model, year, dashboard, instrument and regional information before shipment.

Globalna praćena dostava

Orders are shipped with tracking. Processing begins after payment and the required vehicle information are received.

12-Month Jamstvo na hardver

Eligible hardware faults are handled under the current iKAGOO warranty terms from the confirmed delivery date.

Upute za instalaciju

Connection, configuration and troubleshooting support is available when the installer provides clear photos and test information.

Podrška nakon prodaje

iKAGOO assists with reasonable setup and function checks according to the confirmed vehicle configuration.

Compatibility Resolution

If iKAGOO confirmed compatibility from accurate information and no reasonable installation solution is available after troubleshooting, the current refund policy applies.

DDP or tax-included shipping is available only where it is specifically selected or confirmed for the order. It is not automatically included for every country or shipping method. Installation labor, third-party diagnosis and vehicle repair costs are not automatically covered.
Često postavljana pitanja

Toyota Alphard 20 Series Digital Cluster FAQ

Does this fit my exact Toyota Alphard?

This page is intended for the Alphard 20 Series dashboard. Registration years can overlap with later models, so iKAGOO checks your current cluster photo, dashboard, steering position, drivetrain and connector configuration before shipment.

What vehicle information should I provide?

Provide the model, registration year, clear front photo of the original cluster, wide dashboard photo, LHD/RHD, petrol or hybrid configuration, required MPH/KM/H, language and a photo of the current odometer.

Is this a complete instrument cluster or a CarPlay module?

It is a complete full-LCD instrument-cluster replacement. It is not an Android head unit, car radio or CarPlay-only module.

Can the cluster display MPH instead of KM/H?

MPH or KM/H requirements can be checked during order preparation. Tell iKAGOO which unit you need and provide your vehicle’s market specification.

What happens to the vehicle mileage?

Photograph and record the original odometer before removing the factory cluster. Mileage handling can depend on the vehicle and cluster version, so confirm the required process with iKAGOO and your installer before installation. The owner and installer remain responsible for complying with local mileage-disclosure laws.

Are the original steering-wheel controls supported?

Supported original steering-wheel instrument controls continue to work through the prepared vehicle interface where the vehicle is equipped with those controls.

Will the original warning information still be displayed?

Supported warning indicators and vehicle-status information continue to be displayed after correct connection and configuration. The installer should test every warning state before completing the dashboard reassembly.

Are hybrid or four-wheel-drive screens supported?

Applicable hybrid-energy and four-wheel-drive information can be displayed when the original vehicle provides the required data and the correct version is prepared. Include the drivetrain information with your order.

Does installation require cutting the factory wiring?

The matched harness is designed to connect without intentionally cutting the supported factory main wiring. Stop installation and contact iKAGOO if cutting or forcing an incompatible connector appears necessary.

Je li potrebna profesionalna instalacija?

Professional installation is recommended. The work involves instrument removal, trim protection, connector verification, data testing, mileage handling and vehicle sleep testing.

How many display themes are included?

The product supports multiple themes and layouts. Media from different prepared versions shows different theme counts, so the exact theme set is confirmed according to the software version supplied with your order.

Does the cluster include Android apps or built-in CarPlay?

The standard product described here is a dedicated Linux instrument cluster, not a general Android entertainment device. Any navigation, media or phone-projection display shown in reference media depends on the specific external source and prepared interface and should be confirmed before ordering.

Što je uključeno u paket?

The package is centered on the LCD instrument-cluster assembly and the applicable connection hardware prepared for the confirmed vehicle version. Exact supplied items are confirmed with the order.

Koju garanciju dobivam?

The product is covered by the current iKAGOO 12-month hardware warranty from the confirmed delivery date. Eligibility, return shipping, repair and replacement handling follow the current published warranty policy.

What happens if the prepared version cannot be installed?

Provide accurate vehicle information before purchase and cooperate with installation troubleshooting. If iKAGOO confirmed compatibility from accurate information and no reasonable installation solution remains after troubleshooting, the case is handled under the current iKAGOO refund policy. Incorrect information, undisclosed modifications and vehicle-specific limitations are not promoted as unconditional return-and-refund cases.

Prepared for Your Vehicle

Upgrade Your Alphard Driver Display with the Correct Version

Choose the current purchase option, provide your vehicle and dashboard information, and let iKAGOO prepare the applicable cluster, display configuration and connection arrangement for your order.

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iKAGOO dostava, jamstvo, povrat i korisnička podrška
iKAGOO korisnička podrška

Dostava, jamstvo i povrat

Jasne informacije o obradi narudžbi, međunarodnoj dostavi, proizvodima specifičnim za vozilo, jamstvenoj podršci, povratima i oštećenim pošiljkama.

Obrada narudžbe Obično 1–3 radna dana prije otpreme.
Međunarodna dostava Obično 5–20 radnih dana nakon otpreme, ovisno o odredištu.
Jamstvo na hardver 12-mjesečno ograničeno jamstvo za prihvatljive tvorničke nedostatke.
Podrška za određeno vozilo Dostupna je pomoć pri kompatibilnosti, ožičenju i konfiguraciji.

Često postavljana pitanja

Ovi odgovori pružaju praktičan sažetak. Potpune stranice politike na koje vode donje poveznice primjenjuju se na sve narudžbe.

01

Odakle se šalju narudžbe i koliko traje dostava?

Većina narudžbi iKAGOO šalje se iz našeg skladišta u Kini nakon provjere konfiguracije proizvoda i podataka o vozilu. Uobičajena obrada narudžbe traje otprilike 1–3 business days.

Procijenjena vremena isporuke nakon slanja su:

  • SAD i Kanada: otprilike 5–9 radnih dana
  • Europska unija: otprilike 7–15 radnih dana
  • Ujedinjeno Kraljevstvo i Australija: otprilike 7–10 radnih dana
  • Ostale podržane regije: otprilike 7–20 radnih dana

Procijenjena dostava može biti pod utjecajem carinskog postupka, lokalnih praznika, dostave u udaljena područja, vremenskih uvjeta ili kašnjenja prijevoznika.

02

Moram li platiti uvoznu carinu, PDV ili carinske pristojbe?

Standardna međunarodna dostava obično ne uključuje PDV u zemlji odredišta, uvozne pristojbe, brokerske naknade ili troškove carinskog postupka.

Za prihvatljive destinacije u Europskoj uniji, neobavezni DDP usluga dostave mogu biti dostupne. Troškovi povezani s uvozom uključeni su samo kada je DDP odabran pri završetku kupnje ili kada ih iKAGOO potvrdi pismenim putem prije otpreme.

Kada DDP nije odabran, primatelj je odgovoran za sve troškove koje naplate lokalna carina ili prijevoznik.

03

Mogu li zatražiti ekspresnu dostavu?

Ekspresna ili ubrzana dostava može biti dostupna za odabrane proizvode i odredišta. Dostupnost, prijevoznik i dodatni troškovi potvrđuju se prije otpreme.

Ovisno o odredištu i vrsti proizvoda, iKAGOO može koristiti prijevoznike kao što su DHL, FedEx, UPS, EMS, 4PX ili drugog logističkog pružatelja usluga s praćenjem.

04

Kako mogu pratiti svoju pošiljku?

Nakon što je narudžba poslana, broj za praćenje ili poveznica za praćenje obično će biti poslani na e-mail adresu korištenu za narudžbu.

Prikaz ažuriranja praćenja može potrajati nekoliko radnih dana dok se pošiljka prenosi između međunarodnih i lokalnih prijevoznika.

05

Koja je politika povrata i povrata novca tvrtke iKAGOO?

Pravo na povrat ovisi o razlogu povrata, stanju proizvoda, statusu instalacije, priloženom dokazu i tome je li povrat odobren od strane tvrtke iKAGOO.

Za povrat neispravnog proizvoda, proizvod mora biti neiskorišten, deinstaliran, kompletan i pogodan za daljnju prodaju. Kupac je općenito odgovoran za odobreni trošak povratne pošiljke.

Izvorni troškovi dostave, DDP troškovi, PDV, carine i drugi logistički troškovi općenito se ne vraćaju, osim ako to ne zahtijeva važeći zakon ili ako iKAGOO ne potvrdi drugačije.

Ne vraćajte proizvod bez prethodnog odobrenja adrese za povrat i uputa za povrat od iKAGOO-a.

06

Što se događa ako iKAGOO potvrdi kompatibilnost, ali proizvod se ne može instalirati?

Dodatna zaštita može se primijeniti kada je iKAGOO potvrdio kompatibilnost prije kupnje, kada je kupac dostavio točne informacije o vozilu i kada je kupac surađivao u razumnim koracima instalacije i dijagnostike.

Ako iKAGOO potvrdi da nije dostupno razumno tehničko rješenje, i problem je prijavljen unutar 7 kalendarskih dana nakon dostave, kupac može imati pravo na povrat cijene proizvoda bez obveze vraćanja proizvoda.

Originalna dostava, DDP, PDV, carinske pristojbe i ostali troškovi trećih strana nisu uključeni u ovaj povrat cijene proizvoda.

07

Kakvu jamstvo pruža iKAGOO?

Uvjetovani iKAGOO proizvodi uključuju a 12-mjesečno ograničeno jamstvo na hardver pokriva potvrđene proizvodne nedostatke i prihvatljive hardverske kvarove pri normalnoj upotrebi.

Ovisno o problemu, rješenje može uključivati daljinsku dijagnostiku, pomoć pri konfiguraciji, zamjenske dijelove, popravak, zamjenu proizvoda, djelomični ili puni povrat novca.

Jamstvo obično ne pokriva oštećenja uzrokovana nepravilnim ožičenjem, neovlaštenim izmjenama, slučajnim oštećenjem, prodiranjem vode, udarom, zlouporabom, nepravilnim naponom, pogreškom pri instalaciji ili nekompatibilnom opremom trećih strana.

08

Da li otvaranje proizvoda automatski poništava jamstvo?

Pregled ili ispitivanje od strane treće strane ne poništava automatski cijelu jamstvo. Međutim, oštećenja uzrokovana neovlaštenim popravkom, zamjenom komponenti, nepravilnom izmjenom, oštećenim sklopovima ili nepravilnim ponovnim sastavljanjem nisu pokrivena.

Prije rastavljanja ili popravka proizvoda kontaktirajte iKAGOO kako bi vam se mogla pružiti ispravna dijagnostička procedura.

09

Što ako moja narudžba stigne oštećena ili joj nedostaju dijelovi?

Kontaktirajte iKAGOO unutar 7 kalendarskih dana nakon dostave i sačuvajte originalno pakiranje, naljepnicu za dostavu, dodatnu opremu i proizvod.

Molimo dostavite jasne fotografije ili videozapis koji prikazuju:

  • Vanjska transportna kartonska kutija i transportna naljepnica
  • Bilo kakvo vidljivo oštećenje ambalaže
  • Proizvod i zahvaćeno područje
  • Svi primljeni dodaci i ožičenje

Nakon provjere, iKAGOO može organizirati pošiljku dijela koji nedostaje, zamjenu, popravak, povrat novca ili drugo razumno rješenje ovisno o konkretnom slučaju.

10

Što trebam učiniti ako sam naručio/la pogrešan proizvod?

Kontaktirajte iKAGOO prije instalacije ili korištenja proizvoda. Zamjena ili povrat mogu biti odobreni ako je proizvod neiskorišten, deinstaliran, potpun i pogodan za daljnju prodaju.

Kupci su obično odgovorni za troškove dostave i svaku razliku u cijeni kada je odabran pogrešan proizvod, model vozila, godina ili tvornička konfiguracija.

Besplatna prepaid povratna naljepnica se ne isporučuje automatski.

11

Mogu li izmijeniti ili otkazati svoju narudžbu nakon plaćanja?

Kontaktirajte iKAGOO što je prije moguće, po mogućnosti unutar 12 sati nakon narudžbe, pri zahtjevu za promjenu adrese, konfiguracije vozila ili proizvoda.

Modifikacija ili otkazivanje ne stupa na snagu dok ih ne potvrdi iKAGOO. Proizvodi specifični za vozilo mogu ući u nabavu, programiranje, testiranje, konfiguraciju ili prilagodbenu pripremu ubrzo nakon uplate.

Nakon što je priprema ili otprema započela, otkazivanje možda neće biti moguće ili će se odbitati razumni troškovi koji su već nastali.

12

Što je uključeno u paket?

Sadržaj paketa razlikuje se ovisno o proizvodu, modelu vozila, tvorničkom sustavu i odabranoj konfiguraciji.

Ovisno o proizvodu, paket može uključivati glavni uređaj, kabelske snopove specifične za vozilo, CANBUS sučelje, adaptere, USB kabele, antene, mikrofone, montažni pribor i druge dodatke za ugradnju.

Za točne uključene komponente pogledajte relevantnu stranicu proizvoda, fotografije pakiranja i potvrdu narudžbe.

13

Kako mogu kontaktirati iKAGOO podršku?

Možete kontaktirati iKAGOO putem obrasca za kontakt, e-pošte, WhatsAppa ili dostupnih kanala podrške na web-stranici. Uobičajeno vrijeme odgovora je unutar 24 radna sata.

Za bržu tehničku podršku, navedite broj narudžbe, model i godinu vozila, fotografije tvorničkog sustava, fotografije proizvoda i jasan video koji prikazuje problem.

Posjetite: iKAGOO Kontak i podrška

14

Je li plaćanje sigurno i postoje li opcije plaćanja na rate?

Plaćanja se obrađuju putem sigurnih metoda plaćanja prikazanih tijekom dovršetka kupnje. Dostupne opcije plaćanja karticama, putem novčanika i na rate mogu se razlikovati ovisno o zemlji, valuti, pružatelju usluga plaćanja i ispunjavanju uvjeta od strane kupca.

Bilo koja usluga obročnog plaćanja, uključujući opcije koje nude PayPal ili drugi pružatelj, podliježe regionalnoj dostupnosti i pravilima odobravanja tog pružatelja.

Pročitajte cjelovite politike tvrtke iKAGOO

Prije narudžbe pregledajte sve stranice politike, osobito one koje se odnose na proizvode specifične za vozilo, međunarodne porezne aranžmane i povrate vezane uz ugradnju.

Ovaj FAQ je pojednostavljeni vodič za kupce. Ako se bilo koja formulacija razlikuje, prednost imaju potpune objavljene stranice politike, potvrda narudžbe i primjenjivi zakoni o zaštiti potrošača.

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