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BMW F30 NBT EVO Android glavna jedinica 2013–2017 10,25″ 12,3″ CarPlay

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From: $319.00

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BMW F30 NBT / EVO screen upgrade video

See the BMW F30 Android screen upgrade before you choose a version

This video section is placed first because a BMW F30 buyer needs to see the real display upgrade, dashboard fit and system behavior before reading long specifications. The BMW F30 NBT EVO Android Head Unit adds Wireless CarPlay, Android Auto and Android app usability while keeping the factory-style dashboard position.

Real F30 dashboard media instead of the wrong X1 image

This F30 media replaces the old unrelated X1-style image. It helps buyers understand the correct BMW 3 Series dashboard direction before selecting 10.25 inch or 12.3 inch screen size.

BMW F30 NBT EVO Android Head Unit installed dashboard view

Keep the BMW functions that matter in daily use

The upgrade is designed around supported original BMW functions such as original settings access, steering-wheel control, original speaker output, camera display and iDrive-style control after correct system matching and configuration.

BMW F30 original car settings steering wheel iDrive camera speaker retention

Confirm CCC, CIC, NBT or EVO before ordering

BMW dashboard controls can look similar while the screen system is different. This product page focuses on NBT and EVO options, so iKAGOO checks your system photo and connector information before shipment.

BMW CCC CIC NBT EVO system identification guide for BMW F30 Android screen

Choose the screen version that matches your F30 use case

The 10.25 inch version keeps a more restrained factory-style look, while the 12.3 inch version gives maps, CarPlay and Android apps more usable space. Both choices still require correct NBT or EVO system confirmation.

BMW F30 Android head unit 10.25 inch and 12.3 inch upgrade choice
BMW F30 NBT EVO Android Head Unit

BMW F30 NBT EVO Android glavna jedinica 2013–2017 10,25″ 12,3″ CarPlay

A vehicle-specific Android car stereo upgrade for 2013–2017 BMW F30 vehicles with NBT or EVO system confirmation. It adds Wireless Apple CarPlay, Android Auto, QLED display options, Bluetooth, DSP audio functions, GPS / Glonass support and matched wiring preparation.

2013–2017 BMW F30 NBT / EVO System 10,25 inča / 12,3 inča Bežični CarPlay Android Auto No intentional wire cutting

Kratak odgovor

A direct buying summary for BMW F30 owners comparing a full Android screen, a CarPlay-only box or an OEM display retrofit.

The BMW F30 NBT EVO Android Head Unit is a vehicle-specific Android display and stereo upgrade for 2013–2017 BMW F30 vehicles where the factory NBT or EVO system must be confirmed before shipment.

It upgrades the original screen experience with Wireless Apple CarPlay, Android Auto, Android navigation apps, Bluetooth, QLED display options, DSP audio functions and 4G LTE-capable configurations.

After correct connection and configuration, supported factory functions such as iDrive-style control, steering-wheel buttons, factory audio output, parking information, reverse camera and original BMW system access can continue to work through the matched vehicle interface.

Before shipment, iKAGOO checks your model year, dashboard layout, factory system screen and connector photos to prepare the correct screen, wiring harness and vehicle interface.

Choose this upgrade if you want a larger and more modern BMW F30 display with lower wrong-version risk than buying a generic Android screen or a CarPlay-only box by product photos alone.

Buyer Concerns Answered Before You Order

F30 buyers usually worry about screen system version, audio path, iDrive control, steering-wheel buttons and whether the unit is only a CarPlay box.

Will it fit my exact BMW F30?

It is prepared for 2013–2017 BMW F30 vehicles with NBT or EVO system confirmation. iKAGOO still checks dashboard, system and connector photos before shipment because F30 dashboards can look similar while using different interfaces.

Will original BMW controls continue to work?

Supported iDrive-style control and steering-wheel buttons continue to work after correct wiring and CANBUS or vehicle-interface configuration. This keeps the screen usable without forcing touchscreen-only operation.

Is this more than a CarPlay interface box?

Yes. This is an Android head unit screen upgrade, not just a hidden CarPlay module. It adds CarPlay and Android Auto while also giving you Android apps, a larger display and hardware configuration choices.

Do I need to cut wiring?

No intentional cutting of supported factory wiring is required. The matched harness is prepared for the supported BMW system, and installation should stop if your connector does not match the supplied harness.

Core Buyer Benefits

Each benefit connects a real feature to daily driving value and correct-version preparation.

Wireless CarPlay and Android Auto for daily navigation

Wireless CarPlay and Android Auto make Google Maps, Apple Maps, Waze, calls and music easier to use. Your BMW F30 keeps a familiar cockpit layout while gaining a more current driving interface.

10.25 inch or 12.3 inch display choice

The 10.25 inch option keeps a restrained factory-style look, while the 12.3 inch version gives navigation, media and Android apps more room. This lets you choose by cockpit style and daily screen use.

2+32GB to 8+128GB configuration range

The lower configurations are suitable for normal CarPlay, Android Auto and navigation use. The 6+128GB or 8+128GB options are better if you use Android apps, online maps and media functions frequently.

GPS / Glonass, Bluetooth and DSP audio functions

Supported configurations allow navigation, Bluetooth calling, music playback and DSP audio adjustment. These features make the upgrade useful beyond appearance, especially for daily driving.

Zadržane tvorničke funkcije

Function retention depends on the correct BMW NBT or EVO system, supplied harness, vehicle interface and proper installation.

Original BMW system access

Supported original BMW system access can remain available after correct connection and setup, allowing the factory menu and Android interface to work as separate but connected parts of the upgrade.

iDrive-style control and steering wheel buttons

Supported iDrive-style control and steering-wheel buttons continue to work after correct CANBUS or vehicle-interface setup. This keeps daily operation familiar.

Factory camera and parking information

Supported factory reverse camera and parking information can continue to work after correct connection. Vehicles with previous camera modifications should provide details before shipment.

Factory speaker output and audio path

Factory audio output is supported through the matched BMW interface. Special audio systems or previous aftermarket changes should be reported before shipment so iKAGOO can prepare the correct connection guidance.

Vehicle confirmation before shipment

Send These Details So iKAGOO Can Prepare the Correct Version

BMW F30 model name alone is not enough. Before shipment, iKAGOO checks your vehicle year, factory NBT/EVO system, dashboard layout and connector details to reduce wrong-version risk.

Model i godina vozilaBMW F30, 2013–2017 model information and market region.
Tvornički sustavNBT System or EVO System selection must match your original BMW screen system.
Dashboard photoClear front photo of the current screen, vents and control area.
Connector photoPhoto of the factory screen connector or LVDS plug if the vehicle has already been opened.
LHD ili RHDLeft-hand drive or right-hand drive position, especially for UK, Australia and other RHD markets.
Special audio or previous retrofitTell us if your BMW has premium audio, factory camera, retrofit module or previous aftermarket changes.

Why This Upgrade Is Worth Buying

The strongest value is for owners who want a larger display, CarPlay, Android Auto and Android app capability while keeping the BMW F30 cabin clean.

Better than keeping the small factory screen unchanged

The original display may still work, but it does not give the same flexible app experience as a modern Android head unit. This upgrade adds stronger navigation, phone integration and media usability for daily driving.

More complete than a CarPlay-only interface box

A CarPlay-only box can be enough if you only need phone projection. This BMW F30 NBT EVO Android Head Unit adds a full Android display platform, larger screen choices and more flexible app use.

Cleaner than a universal aftermarket screen

A universal screen may be cheaper, but it often creates fitment, control and wiring uncertainty. iKAGOO focuses on the correct BMW F30 system, dashboard layout and wiring match before shipment.

Useful for long-term BMW ownership

If you plan to keep your BMW F30, a screen upgrade improves every drive. The value is strongest when you use navigation, calls, music and apps often instead of treating the screen as a decoration.

Zašto kupovati od iKAGOO-a?

The main difference is not only the screen. It is vehicle-specific preparation before shipment and support after delivery.

Priprema specifična za vozilo

iKAGOO checks the BMW model year, F30 dashboard layout and NBT/EVO factory system before preparing your order. This helps avoid buying only by product photos.

Screen, harness and interface matching

The screen, wiring harness and vehicle interface are prepared around your BMW factory system. Correct matching helps the Android screen communicate with supported original functions.

Original function integration

Supported iDrive-style control, steering-wheel buttons, camera, parking information and factory audio logic are considered during preparation. The goal is a usable BMW upgrade, not just a screen that powers on.

Zaštita tvorničkog ožičenja

The matched harness approach is designed to connect without intentionally cutting supported factory wiring. If connectors do not match, installation should stop and iKAGOO support should be contacted.

Podrška pri instalaciji i konfiguraciji

iKAGOO can help with connection checks, basic configuration direction and function testing after installation. This matters because CANBUS, audio and system settings may need correct setup.

12-month hardversko jamstvo

Eligible hardware is covered by iKAGOO’s 12-month limited warranty. After-sales support is available for configuration, installation questions and verified product issues.

iKAGOO Evaluation for This BMW F30 Upgrade

These three standards help buyers judge whether the upgrade is necessary, compatible and suitable for installation planning.

Potreba za nadogradnjom iKAGOO

92/100
Uvjerljiv argument za nadogradnju

The upgrade has strong value because it modernizes navigation, phone integration, screen usability and media control in a BMW F30 cabin. It is especially suitable for owners who want Wireless CarPlay, Android Auto and Android app capability without a full OEM head unit retrofit.

  • Wireless CarPlay and Android Auto improve daily navigation and calls.
  • 10.25 inch and 12.3 inch screen choices improve map and app visibility.
  • Android app support adds value beyond a CarPlay-only interface box.
  • Vehicle-specific preparation reduces wrong-version risk.
Pročitajte Standard o nužnosti nadogradnje

iKAGOO Originalna kompatibilnost s vozilima

90/100
Strong Factory Function Retention

A score of 90/100 does not mean that 10% of factory functions are lost. It means the upgrade has strong original-vehicle integration potential when the correct BMW NBT/EVO system, wiring harness, vehicle interface and installation steps are used.

  • Factory Function Continuity 25%: supported BMW functions continue through matched interface.
  • Original Control Continuity 15%: iDrive-style control and steering-wheel operation are supported.
  • Vehicle Data & Warning Integration 20%: supported parking and system information depends on correct setup.
  • Physical Architecture Match 15%: screen shape is prepared for BMW F30 dashboard architecture.
  • Factory-Style UI & Interaction Match 15%: BMW-style screen position and interaction logic retained.
  • Installation & Hardware Integration 10%: matched harness approach protects supported factory wiring.
Pročitajte originalni standard kompatibilnosti vozila

iKAGOO Razina jednostavnosti instalacije

Razina 3
Napredni uradi sam

Suitable for experienced DIY installers or an automotive electronics installer. This BMW Android head unit requires careful trim removal, screen replacement, matched wiring connection, CANBUS or vehicle-interface configuration and full function testing.

  • No intentional cutting of supported factory wiring.
  • Careful dashboard trim and screen removal are required.
  • Original control, audio, camera and screen switching must be tested after installation.
  • Professional help is sensible if you are not comfortable opening BMW dashboard trim.
Read the Installation Ease Level Standard

Recommended buyer profile

This upgrade is best for BMW F30 owners who want modern smartphone integration, a larger screen, Android app use and better long-term cabin usability. It is not the right choice if you only want the cheapest possible CarPlay activation and do not care about screen size or Android functions.

Compare Your Upgrade Options

Choose based on what problem you actually want to solve.

Keep the factory screen

What it solves: No installation work and no new hardware cost.

What it does not solve: Older interface, smaller display and weaker modern navigation experience.

Najbolje za: Owners who rarely use navigation or phone projection.

Zaključak kupnje: Lowest effort, but no real cabin modernization.

CarPlay-only interface box

What it solves: Adds phone projection to the original system.

What it does not solve: Does not give a new Android display platform or larger screen upgrade.

Najbolje za: Buyers who only need CarPlay and want minimal visible change.

Zaključak kupnje: Practical, but less complete than a screen upgrade.

Used OEM display retrofit

What it solves: Keeps a factory-style repair path and may suit owners who only want OEM restoration.

What it does not solve: Usually does not add Android apps, Wireless CarPlay, Android Auto or flexible screen configuration choices.

Najbolje za: OEM-purity repair cases.

Zaključak kupnje: Good for restoration, weaker for daily technology improvement.

Specifikacije proizvoda

Select the version according to your BMW factory system, display preference and app-use habits.

Vrsta proizvodaVehicle-specific Android Head Unit / Android Car Stereo
Supported vehicle focusBMW F30, 2013–2017
Tvornički sustavNBT System or EVO System selection required before shipment
Veličina zaslona10.25 inch or 12.3 inch selectable product option
Opcije memorije2+32GB, 4+64GB, 6+128GB or 8+128GB 8 Core
Android matična pločaTSK platform listed on current product page
Procesor8 Core CPU according to current product attributes
NavigacijaGPS / Glonass support
Smartphone integrationBežični Apple CarPlay i Android Auto
PovezivostBluetooth, Wi-Fi and 4G LTE-capable configuration support
AudioDSP audio function available according to selected configuration
Wiring approachMatched harness connection without intentional cutting of supported factory wiring

Harness, Accessories and Installation

Installation should be done carefully, with full function testing before the trim is refitted.

Typical installation work

  • Remove the factory screen and related dashboard trim carefully.
  • Connect the vehicle-specific wiring harness and LVDS screen cable.
  • Connect CANBUS or vehicle-interface components where supplied.
  • Route USB, GPS antenna and microphone wiring if included in your configuration.
  • Configure the BMW NBT or EVO system protocol and display settings where needed.
  • Test CarPlay, Android Auto, Bluetooth, audio, original system switching, camera, iDrive-style control and steering-wheel controls before final reassembly.

Stop installation and contact iKAGOO if

  • Oblik konektora ili raspored pinova očito ne odgovara.
  • A pin is bent, damaged or loose.
  • The harness differs from the installation guidance.
  • There is abnormal heat, smell or smoke.
  • A fuse repeatedly blows.
  • Napon ili masa se ne mogu potvrditi.
  • Installation would require cutting the factory main harness.
  • Audio, CANBUS, camera or original system switching behaves abnormally and cannot be explained.

Dostava, jamstvo i postprodajna podrška

Vehicle-specific products need configuration checking before dispatch.

Obrada narudžbe

Normal order processing is usually 1–3 business days before dispatch after your vehicle information and selected configuration are checked.

Globalna praćena dostava

iKAGOO uses tracked international delivery. Delivery time depends on destination, customs, carrier conditions and selected shipping option.

12-month hardversko jamstvo

Eligible hardware is covered by iKAGOO’s 12-month limited warranty for verified manufacturing defects under normal use.

Read Warranty Policy

Returns and fitment cases

Return and refund handling depends on product condition, installation status, evidence and the applicable iKAGOO policy. Contact iKAGOO before sending any product back.

Read Refund and Returns Policy

For more Android screen upgrade background, you can also review the iKAGOO Android car stereo guide.

Read Android Head Unit Guide

Često postavljana pitanja

Each answer starts with a clear decision direction, then explains the buying logic.

Will this fit my exact 2013–2017 BMW F30?

Yes, if your vehicle is a supported BMW F30 and the factory NBT or EVO system matches the selected version. iKAGOO still checks your dashboard and system photos before shipment because connector and system differences matter.

Does this BMW F30 NBT EVO Android Head Unit support Wireless CarPlay and Android Auto?

Yes. The unit supports Wireless Apple CarPlay and Android Auto, so you can use navigation, calls, voice commands and music from your phone on the upgraded BMW display.

Will my original iDrive-style control and steering-wheel controls still work?

Yes, supported original controls continue to work after correct wiring and CANBUS or vehicle-interface configuration. This is why iKAGOO checks the factory NBT/EVO system and prepares the correct harness before shipment.

Is this a screen replacement or only a CarPlay module?

Yes, it is a screen upgrade, not only a hidden interface box. It replaces the display with a 10.25 inch or 12.3 inch Android screen while keeping supported original BMW system functions after correct setup.

Do I need to cut the factory wiring?

No. The matched harness approach is designed to connect without intentionally cutting supported factory wiring. Stop installation and contact iKAGOO if the connector does not match or if cutting the factory main harness seems necessary.

Is it suitable for DIY installation?

It depends. The Installation Ease Level is Level 3 — Advanced DIY, which is suitable for experienced DIY installers or automotive electronics installers. First-time DIY buyers should consider professional help because trim removal, wiring, CANBUS setup and function testing must be done carefully.

Što trebam poslati prije otpreme?

Send your BMW model, year, market region, LHD/RHD position, dashboard photo, factory NBT/EVO system photo and connector photo if available. This helps iKAGOO prepare the correct screen, wiring harness and vehicle interface for your order.

What if my BMW has Harman Kardon or another special audio system?

It depends. Special factory audio systems may need additional connection instructions or confirmation before shipment. Tell iKAGOO about premium audio, amplifier equipment or previous aftermarket changes when ordering.

Why buy from iKAGOO instead of a cheaper generic screen?

Because the cheapest screen is not always the correct screen. iKAGOO focuses on vehicle-specific preparation, correct harness matching, factory function retention and after-sales installation support, which helps reduce wrong-version and wrong-connection risk.

What happens if my connector or factory system is different?

It depends. Do not force the installation if the connector or factory system is different from the supplied version. Contact iKAGOO with clear photos so the issue can be checked before any wiring damage occurs.

Final buying step

Confirm your BMW NBT or EVO system, choose the correct configuration and order with lower wrong-version risk

This upgrade is strongest for 2013–2017 BMW F30 owners who want Wireless CarPlay, Android Auto, Android app usability and a cleaner BMW-style display upgrade. Send your vehicle details when ordering so iKAGOO can prepare the correct version.

4.00

Na temelju recenzija 1
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Recenzija 1 za BMW F30 NBT EVO Android Head Unit 2013–2017 10.25″ 12.3″ CarPlay

  1. Ryan Mitchell

    Ukupna ocjena
    Vrijednost za novac

    Sustav je ugrađen u moj BMW 340i iz 2017. godine s NBT EVO sučeljem. Ekran izgleda mnogo čišće od originalne postavke i daje unutrašnjosti osjećaj novijeg izgleda. Prebacivanje između Android sučelja i tvorničkog BMW izbornika jednostavno je. Preporučujem da prije narudžbe provjerite tvornički sustav jer slične instrumentne ploče mogu koristiti različita sučelja.

    Je li to korisno?
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iKAGOO dostava, jamstvo, povrat i korisnička podrška
iKAGOO korisnička podrška

Dostava, jamstvo i povrat

Jasne informacije o obradi narudžbi, međunarodnoj dostavi, proizvodima specifičnim za vozilo, jamstvenoj podršci, povratima i oštećenim pošiljkama.

Obrada narudžbe Obično 1–3 radna dana prije otpreme.
Međunarodna dostava Obično 5–20 radnih dana nakon otpreme, ovisno o odredištu.
Jamstvo na hardver 12-mjesečno ograničeno jamstvo za prihvatljive tvorničke nedostatke.
Podrška za određeno vozilo Dostupna je pomoć pri kompatibilnosti, ožičenju i konfiguraciji.

Često postavljana pitanja

Ovi odgovori pružaju praktičan sažetak. Potpune stranice politike na koje vode donje poveznice primjenjuju se na sve narudžbe.

01

Odakle se šalju narudžbe i koliko traje dostava?

Većina narudžbi iKAGOO šalje se iz našeg skladišta u Kini nakon provjere konfiguracije proizvoda i podataka o vozilu. Uobičajena obrada narudžbe traje otprilike 1–3 business days.

Procijenjena vremena isporuke nakon slanja su:

  • SAD i Kanada: otprilike 5–9 radnih dana
  • Europska unija: otprilike 7–15 radnih dana
  • Ujedinjeno Kraljevstvo i Australija: otprilike 7–10 radnih dana
  • Ostale podržane regije: otprilike 7–20 radnih dana

Procijenjena dostava može biti pod utjecajem carinskog postupka, lokalnih praznika, dostave u udaljena područja, vremenskih uvjeta ili kašnjenja prijevoznika.

02

Moram li platiti uvoznu carinu, PDV ili carinske pristojbe?

Standardna međunarodna dostava obično ne uključuje PDV u zemlji odredišta, uvozne pristojbe, brokerske naknade ili troškove carinskog postupka.

Za prihvatljive destinacije u Europskoj uniji, neobavezni DDP usluga dostave mogu biti dostupne. Troškovi povezani s uvozom uključeni su samo kada je DDP odabran pri završetku kupnje ili kada ih iKAGOO potvrdi pismenim putem prije otpreme.

Kada DDP nije odabran, primatelj je odgovoran za sve troškove koje naplate lokalna carina ili prijevoznik.

03

Mogu li zatražiti ekspresnu dostavu?

Ekspresna ili ubrzana dostava može biti dostupna za odabrane proizvode i odredišta. Dostupnost, prijevoznik i dodatni troškovi potvrđuju se prije otpreme.

Ovisno o odredištu i vrsti proizvoda, iKAGOO može koristiti prijevoznike kao što su DHL, FedEx, UPS, EMS, 4PX ili drugog logističkog pružatelja usluga s praćenjem.

04

Kako mogu pratiti svoju pošiljku?

Nakon što je narudžba poslana, broj za praćenje ili poveznica za praćenje obično će biti poslani na e-mail adresu korištenu za narudžbu.

Prikaz ažuriranja praćenja može potrajati nekoliko radnih dana dok se pošiljka prenosi između međunarodnih i lokalnih prijevoznika.

05

Koja je politika povrata i povrata novca tvrtke iKAGOO?

Pravo na povrat ovisi o razlogu povrata, stanju proizvoda, statusu instalacije, priloženom dokazu i tome je li povrat odobren od strane tvrtke iKAGOO.

Za povrat neispravnog proizvoda, proizvod mora biti neiskorišten, deinstaliran, kompletan i pogodan za daljnju prodaju. Kupac je općenito odgovoran za odobreni trošak povratne pošiljke.

Izvorni troškovi dostave, DDP troškovi, PDV, carine i drugi logistički troškovi općenito se ne vraćaju, osim ako to ne zahtijeva važeći zakon ili ako iKAGOO ne potvrdi drugačije.

Ne vraćajte proizvod bez prethodnog odobrenja adrese za povrat i uputa za povrat od iKAGOO-a.

06

Što se događa ako iKAGOO potvrdi kompatibilnost, ali proizvod se ne može instalirati?

Dodatna zaštita može se primijeniti kada je iKAGOO potvrdio kompatibilnost prije kupnje, kada je kupac dostavio točne informacije o vozilu i kada je kupac surađivao u razumnim koracima instalacije i dijagnostike.

Ako iKAGOO potvrdi da nije dostupno razumno tehničko rješenje, i problem je prijavljen unutar 7 kalendarskih dana nakon dostave, kupac može imati pravo na povrat cijene proizvoda bez obveze vraćanja proizvoda.

Originalna dostava, DDP, PDV, carinske pristojbe i ostali troškovi trećih strana nisu uključeni u ovaj povrat cijene proizvoda.

07

Kakvu jamstvo pruža iKAGOO?

Uvjetovani iKAGOO proizvodi uključuju a 12-mjesečno ograničeno jamstvo na hardver pokriva potvrđene proizvodne nedostatke i prihvatljive hardverske kvarove pri normalnoj upotrebi.

Ovisno o problemu, rješenje može uključivati daljinsku dijagnostiku, pomoć pri konfiguraciji, zamjenske dijelove, popravak, zamjenu proizvoda, djelomični ili puni povrat novca.

Jamstvo obično ne pokriva oštećenja uzrokovana nepravilnim ožičenjem, neovlaštenim izmjenama, slučajnim oštećenjem, prodiranjem vode, udarom, zlouporabom, nepravilnim naponom, pogreškom pri instalaciji ili nekompatibilnom opremom trećih strana.

08

Da li otvaranje proizvoda automatski poništava jamstvo?

Pregled ili ispitivanje od strane treće strane ne poništava automatski cijelu jamstvo. Međutim, oštećenja uzrokovana neovlaštenim popravkom, zamjenom komponenti, nepravilnom izmjenom, oštećenim sklopovima ili nepravilnim ponovnim sastavljanjem nisu pokrivena.

Prije rastavljanja ili popravka proizvoda kontaktirajte iKAGOO kako bi vam se mogla pružiti ispravna dijagnostička procedura.

09

Što ako moja narudžba stigne oštećena ili joj nedostaju dijelovi?

Kontaktirajte iKAGOO unutar 7 kalendarskih dana nakon dostave i sačuvajte originalno pakiranje, naljepnicu za dostavu, dodatnu opremu i proizvod.

Molimo dostavite jasne fotografije ili videozapis koji prikazuju:

  • Vanjska transportna kartonska kutija i transportna naljepnica
  • Bilo kakvo vidljivo oštećenje ambalaže
  • Proizvod i zahvaćeno područje
  • Svi primljeni dodaci i ožičenje

Nakon provjere, iKAGOO može organizirati pošiljku dijela koji nedostaje, zamjenu, popravak, povrat novca ili drugo razumno rješenje ovisno o konkretnom slučaju.

10

Što trebam učiniti ako sam naručio/la pogrešan proizvod?

Kontaktirajte iKAGOO prije instalacije ili korištenja proizvoda. Zamjena ili povrat mogu biti odobreni ako je proizvod neiskorišten, deinstaliran, potpun i pogodan za daljnju prodaju.

Kupci su obično odgovorni za troškove dostave i svaku razliku u cijeni kada je odabran pogrešan proizvod, model vozila, godina ili tvornička konfiguracija.

Besplatna prepaid povratna naljepnica se ne isporučuje automatski.

11

Mogu li izmijeniti ili otkazati svoju narudžbu nakon plaćanja?

Kontaktirajte iKAGOO što je prije moguće, po mogućnosti unutar 12 sati nakon narudžbe, pri zahtjevu za promjenu adrese, konfiguracije vozila ili proizvoda.

Modifikacija ili otkazivanje ne stupa na snagu dok ih ne potvrdi iKAGOO. Proizvodi specifični za vozilo mogu ući u nabavu, programiranje, testiranje, konfiguraciju ili prilagodbenu pripremu ubrzo nakon uplate.

Nakon što je priprema ili otprema započela, otkazivanje možda neće biti moguće ili će se odbitati razumni troškovi koji su već nastali.

12

Što je uključeno u paket?

Sadržaj paketa razlikuje se ovisno o proizvodu, modelu vozila, tvorničkom sustavu i odabranoj konfiguraciji.

Ovisno o proizvodu, paket može uključivati glavni uređaj, kabelske snopove specifične za vozilo, CANBUS sučelje, adaptere, USB kabele, antene, mikrofone, montažni pribor i druge dodatke za ugradnju.

Za točne uključene komponente pogledajte relevantnu stranicu proizvoda, fotografije pakiranja i potvrdu narudžbe.

13

Kako mogu kontaktirati iKAGOO podršku?

Možete kontaktirati iKAGOO putem obrasca za kontakt, e-pošte, WhatsAppa ili dostupnih kanala podrške na web-stranici. Uobičajeno vrijeme odgovora je unutar 24 radna sata.

Za bržu tehničku podršku, navedite broj narudžbe, model i godinu vozila, fotografije tvorničkog sustava, fotografije proizvoda i jasan video koji prikazuje problem.

Posjetite: iKAGOO Kontak i podrška

14

Je li plaćanje sigurno i postoje li opcije plaćanja na rate?

Plaćanja se obrađuju putem sigurnih metoda plaćanja prikazanih tijekom dovršetka kupnje. Dostupne opcije plaćanja karticama, putem novčanika i na rate mogu se razlikovati ovisno o zemlji, valuti, pružatelju usluga plaćanja i ispunjavanju uvjeta od strane kupca.

Bilo koja usluga obročnog plaćanja, uključujući opcije koje nude PayPal ili drugi pružatelj, podliježe regionalnoj dostupnosti i pravilima odobravanja tog pružatelja.

Pročitajte cjelovite politike tvrtke iKAGOO

Prije narudžbe pregledajte sve stranice politike, osobito one koje se odnose na proizvode specifične za vozilo, međunarodne porezne aranžmane i povrate vezane uz ugradnju.

Ovaj FAQ je pojednostavljeni vodič za kupce. Ako se bilo koja formulacija razlikuje, prednost imaju potpune objavljene stranice politike, potvrda narudžbe i primjenjivi zakoni o zaštiti potrošača.