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  • BMW X5 E70 X6 E71 Android glavna jedinica 2010–2013 CCC CIC CarPlay
  • BMW X5 X6 Android glavna jedinica
  • BMW X5 X6 Android glavna jedinica
  • BMW X5 X6 Android glavna jedinica

BMW X5 E70 X6 E71 Android glavna jedinica 2010–2013 CCC CIC CarPlay

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BMW X5 E70 / X6 E71 CCC CIC screen upgrade

Upgrade your BMW SUV display without changing the cabin character

This BMW X5 E70 X6 E71 Android Head Unit is built for 2010–2013 BMW X5 and X6 vehicles with CCC or CIC factory systems. It adds wireless CarPlay, Android Auto, Android app usability and a cleaner wide-screen experience while keeping the dashboard layout familiar.

BMW X5 E70 X6 E71 Android Head Unit installed with CarPlay display

Factory-style wide screen for the E70 and E71 dashboard

The screen is shaped for the original BMW display area, so the upgrade looks integrated rather than temporary. This is important for X5 and X6 owners who want modern CarPlay and Android Auto without a universal tablet-style appearance.

BMW X5 E70 X6 E71 Android Head Unit with iDrive controller

Android screen interface with BMW-style daily usability

The Android interface gives you navigation, apps, music and Bluetooth functions on a larger display. Your original BMW system remains part of the vehicle logic after correct connection and system selection.

BMW X5 X6 Android head unit front screen product view

Matched wiring and accessories support cleaner installation

The supplied harness and accessories help connect the Android screen to your BMW CCC or CIC system. Correct matching reduces wrong-connection risk and avoids intentionally cutting supported factory wiring.

BMW X5 X6 Android head unit wiring harness and accessories

Before and after upgrade value you can see

The old factory screen may still work, but the upgraded display gives maps, phone projection and media apps more usable space. For daily driving, that makes the older BMW cabin easier to live with.

BMW X5 E70 X6 E71 Android screen before and after installation
BMW X5 E70 X6 E71 Android Head Unit

BMW X5 E70 X6 E71 Android glavna jedinica 2010–2013 CCC CIC CarPlay

A vehicle-specific Android car stereo upgrade for 2010–2013 BMW X5 E70 and BMW X6 E71 models with CCC or CIC factory systems. It adds wireless Apple CarPlay, Android Auto, QLED display options, Bluetooth, DSP audio functions, 4G LTE support and matched wiring preparation.

2010–2013 BMW X5 E70 2010–2013 BMW X6 E71 CCC / CIC System 10,25 inča / 12,3 inča Bežični CarPlay Android Auto No intentional wire cutting

Kratak odgovor

A direct buying summary for BMW X5 and X6 owners comparing a full Android screen, a CarPlay-only module or a used factory screen.

The BMW X5 E70 X6 E71 Android Head Unit is a vehicle-specific Android display and stereo upgrade for 2010–2013 BMW X5 and BMW X6 models with CCC or CIC factory systems.

It upgrades the original BMW screen experience with wireless Apple CarPlay, Android Auto, Android navigation apps, Bluetooth, QLED display options, DSP audio functions and 4G LTE-capable configurations.

After correct connection and configuration, supported factory functions such as iDrive-style control, steering-wheel buttons, factory audio output, reverse camera and parking information can continue to work through the matched vehicle interface.

Before shipment, iKAGOO checks your model year, dashboard layout, factory CCC/CIC system and connector photos to prepare the correct screen, wiring harness and vehicle interface.

Choose this upgrade if you want a more modern BMW SUV display experience and lower wrong-version risk than buying a generic Android screen by photo alone.

Buyer Concerns Answered Before You Order

These are the first questions most X5 E70 and X6 E71 owners ask before replacing the original BMW display.

Will it fit my exact BMW?

It is designed for 2010–2013 BMW X5 E70 and BMW X6 E71 vehicles with CCC or CIC factory systems. iKAGOO still checks your dashboard and system photos before shipment because screen systems, LVDS connectors and regional equipment can differ.

Will the original BMW controls continue to work?

Supported steering-wheel buttons and iDrive-style control continue to work after correct wiring and CANBUS or vehicle-interface configuration. This keeps daily operation familiar instead of forcing touchscreen-only control.

Is this more than a CarPlay-only module?

Yes. This is an Android head unit screen upgrade, not only a hidden CarPlay box. It adds CarPlay and Android Auto while also giving you Android apps, a larger display choice, storage options and a more complete multimedia platform.

Do I need to cut wiring?

No intentional cutting of supported factory wiring is required. The matched harness is prepared for supported BMW CCC or CIC systems, and installation should stop if your connector does not match the supplied harness.

Core Buyer Benefits

Each benefit connects a real feature to daily driving value and correct-version preparation.

Modern navigation without replacing the BMW driving feel

Wireless CarPlay and Android Auto make Google Maps, Apple Maps, Waze, calls and music easier to use. Your BMW keeps a familiar screen location, so the upgrade feels integrated rather than like an external tablet added later.

10.25 inch or 12.3 inch display choice

The 10.25 inch option keeps a more conservative factory-style look, while the 12.3 inch screen gives maps and apps more space. This lets you choose based on your dashboard preference and daily screen use.

Multiple memory configurations

Choose from 2+32GB, 4+64GB, 6+128GB or 8+128GB 8-core configurations. If you mainly use CarPlay, the lower configurations may be enough; if you use Android apps often, more memory and storage gives better long-term usability.

4G LTE, Wi-Fi, Bluetooth and DSP functions

Supported configurations allow online maps, media apps, Bluetooth calling and DSP audio adjustment. These features make the BMW screen more useful every day, not just newer-looking at first glance.

Zadržane tvorničke funkcije

Function retention depends on the correct BMW CCC or CIC system, supplied harness, vehicle interface and proper installation.

iDrive-style control

The original BMW control logic is supported after correct connection and configuration. This helps you switch between menus and functions without relying only on the touchscreen.

Upravljanje na upravljaču

Supported steering-wheel buttons continue to work after correct CANBUS or vehicle-interface setup. This keeps volume, track and call operation familiar during daily driving.

Factory camera and parking information

The factory reverse camera and supported parking information are retained after correct connection and setup. This keeps safer reverse-view use instead of forcing a separate camera system when the original system is supported.

Factory audio and speaker output

Factory audio output remains supported through the matched BMW interface. Vehicles with special factory audio equipment should provide details before shipment so iKAGOO can prepare the correct connection guidance.

Posebni tvornički audio sustavi, nestandardne kamere, prethodne naknadne preinake ili neuobičajene regionalne konfiguracije mogu zahtijevati dodatne upute za povezivanje. Molimo navedite tražene podatke o vozilu prilikom narudžbe kako bi iKAGOO mogao pripremiti ispravnu verziju.

Product Media Story

These current product visuals explain system selection, screen clarity, connectivity and audio value.

Confirm CCC or CIC before choosing the version

BMW CCC and CIC systems use different screen logic and LVDS connector structures. iKAGOO checks your factory system before shipment so your order is prepared around your actual dashboard, not just the model name.

BMW CCC CIC NBT EVO system identification guide for Android screen selection

QLED clarity and online app usability

A clearer display gives navigation and app interfaces more room. With supported 4G LTE and Wi-Fi configurations, the screen is useful for online maps, music apps and Android functions beyond basic phone projection.

BMW Android head unit QLED display and 4G WiFi functions

Bluetooth and DSP improve daily cabin use

Bluetooth calling, Bluetooth music and DSP sound adjustment help the upgrade feel useful every day. For a large BMW SUV cabin, better media control and sound tuning matter more than a screen that only looks newer.

BMW Android head unit Bluetooth music and DSP sound processor

Real installed appearance in the original dashboard area

The upgrade gives the older X5 and X6 cabin a more modern display while keeping the screen in the original dashboard line. This is the cleanest direction for owners who want daily usability without visually over-modifying the interior.

BMW X5 E70 X6 E71 Android Head Unit installed in dashboard
Vehicle confirmation before shipment

Send These Details So iKAGOO Can Prepare the Correct Version

BMW X5 and X6 model names are not enough by themselves. Before shipment, iKAGOO checks the vehicle generation, year, factory CCC/CIC system, dashboard layout and connector details to reduce wrong-version risk.

Model i godina vozilaBMW X5 E70 or BMW X6 E71, with exact model year and market region.
Tvornički sustavCCC System or CIC System selection must match your original BMW screen system.
Dashboard photoClear front photo of the current screen, vents and control area.
Connector photoPhoto of the factory screen connector or LVDS plug if the vehicle has already been opened.
LHD ili RHDLeft-hand drive or right-hand drive position, especially for UK, Australia and other RHD markets.
Special audio or cameraTell us if your BMW has premium audio, factory camera, 360 camera or previous aftermarket modifications.

Why This Upgrade Is Worth Buying

The strongest value is for owners who want a modern display, CarPlay, Android Auto and Android app capability while keeping the BMW SUV cabin clean.

Better than keeping the old factory screen unchanged

The original CCC or CIC screen may still work, but it does not give the same flexible app experience as a modern Android head unit. This upgrade adds stronger navigation, phone integration and media usability for daily driving.

Potpuniji od modula koji podržava samo CarPlay

A CarPlay-only module can be enough if you only need phone projection. This BMW X5 E70 X6 E71 Android Head Unit adds a full Android display platform, screen size choice, storage options and more flexible app use.

Cleaner than a universal aftermarket screen

A universal screen may be cheaper, but it often creates fitment, control and wiring uncertainty. iKAGOO focuses on the correct BMW generation, CCC/CIC system, dashboard layout and wiring match before shipment.

Useful for long-term BMW ownership

If you plan to keep your BMW X5 or X6, a screen upgrade improves every drive. The value is strongest when you use navigation, calls, music and apps often instead of treating the screen as a decoration.

Zašto kupovati od iKAGOO-a?

The main difference is not only the screen. It is vehicle-specific preparation before shipment and support after delivery.

Priprema specifična za vozilo

iKAGOO checks the BMW model year, E70/E71 generation, dashboard layout and CCC/CIC factory system before preparing your order. This helps avoid buying only by product photos.

Screen, harness and interface matching

The screen, wiring harness and vehicle interface are prepared around your BMW factory system. Correct matching helps the Android screen communicate with supported original functions.

Original function integration

Supported iDrive-style control, steering-wheel buttons, camera, parking information and factory audio logic are considered during preparation. The goal is a usable BMW upgrade, not just a screen that powers on.

Zaštita tvorničkog ožičenja

The matched harness approach is designed to connect without intentionally cutting supported factory wiring. If connectors do not match, installation should stop and iKAGOO support should be contacted.

Podrška pri instalaciji i konfiguraciji

iKAGOO can help with connection checks, basic configuration direction and function testing after installation. This matters because CANBUS, camera and audio settings may need correct setup.

12-month hardversko jamstvo

Eligible hardware is covered by iKAGOO’s 12-month limited warranty. After-sales support is available for configuration, installation questions and verified product issues.

iKAGOO Evaluation for This BMW X5 / X6 Upgrade

These three standards help buyers judge whether the upgrade is necessary, compatible and suitable for installation planning.

Potreba za nadogradnjom iKAGOO

92/100
Uvjerljiv argument za nadogradnju

The upgrade has strong value because it modernizes navigation, phone integration, screen usability and media control in a 2010–2013 BMW SUV cabin. It is especially suitable for owners who want CarPlay, Android Auto and Android app capability without a full factory system retrofit.

  • Wireless CarPlay and Android Auto improve daily navigation and calls.
  • 10.25 inch / 12.3 inch screen options improve display usability.
  • Android app support adds value beyond a CarPlay-only module.
  • Vehicle-specific preparation reduces wrong-version risk.
Pročitajte Standard o nužnosti nadogradnje

iKAGOO Originalna kompatibilnost s vozilima

90/100
Strong Factory Function Retention

A score of 90/100 does not mean that 10% of factory functions are lost. It means the upgrade has strong original-vehicle integration potential when the correct BMW CCC/CIC system, wiring harness, vehicle interface and installation steps are used.

  • Factory Function Continuity 25%: supported BMW functions continue through matched interface.
  • Original Control Continuity 15%: iDrive-style control and steering-wheel operation are supported.
  • Vehicle Data & Warning Integration 20%: supported parking information depends on correct CANBUS setup.
  • Physical Architecture Match 15%: screen shape is prepared for E70/E71 dashboard architecture.
  • Factory-Style UI & Interaction Match 15%: BMW-style screen position and interaction logic retained.
  • Installation & Hardware Integration 10%: matched harness approach protects supported factory wiring.
Pročitajte originalni standard kompatibilnosti vozila

iKAGOO Razina jednostavnosti instalacije

Razina 3
Napredni uradi sam

Suitable for experienced DIY installers or an automotive electronics installer. This BMW Android head unit requires careful trim removal, screen replacement, matched wiring connection, CANBUS or vehicle-interface configuration and full function testing.

  • No intentional cutting of supported factory wiring.
  • Careful dashboard trim and screen removal are required.
  • Factory camera, audio, iDrive-style control and steering-wheel controls must be tested after installation.
  • Professional help is sensible if you are not comfortable opening BMW dashboard trim.
Read the Installation Ease Level Standard

Recommended buyer profile

This upgrade is best for BMW X5 E70 and X6 E71 owners who want modern smartphone integration, a larger screen, Android app use and better long-term cabin usability. It is not the right choice if you only want the cheapest possible CarPlay activation and do not care about screen size or Android functions.

Compare Your Upgrade Options

Choose based on what problem you actually want to solve.

Keep the factory CCC / CIC screen

What it solves: No installation work and no new hardware cost.

What it does not solve: Older interface, limited app use and weaker modern navigation experience.

Najbolje za: Owners who rarely use navigation or phone projection.

Zaključak kupnje: Lowest effort, but no real cabin modernization.

Repair or replace with a used OEM screen

What it solves: Keeps factory hardware style and may fix a failed original screen.

What it does not solve: Usually does not add a full Android platform, larger screen choice or modern app flexibility.

Najbolje za: Owners who want a stock repair path.

Zaključak kupnje: Good for restoration, weaker for daily digital usability.

Modul samo za CarPlay

What it solves: Adds phone projection to the original system.

What it does not solve: Does not give a new Android display platform or larger screen upgrade.

Najbolje za: Buyers who only need CarPlay and want minimal visible change.

Zaključak kupnje: Practical, but less complete than a screen upgrade.

For most 2010–2013 BMW X5 E70 and X6 E71 owners comparing a screen upgrade, this iKAGOO Android head unit is the stronger choice when you want both smartphone projection and a more capable display platform.

Specifikacije proizvoda

Select the version according to your BMW CCC / CIC system, display preference and app-use habits.

Vrsta proizvodaVehicle-specific Android Head Unit / Android Car Stereo
Supported vehiclesBMW X5 E70 and BMW X6 E71
Podržane godine2010–2013
Tvornički sustavCCC System or CIC System selection required before shipment
Veličina zaslona10,25 inča ili 12,3 inča
Opcije memorije2+32GB, 4+64GB, 6+128GB or 8+128GB 8 Core
PrikazQLED display support listed on current product page
Smartphone integrationBežični Apple CarPlay i Android Auto
PovezivostBluetooth, Wi-Fi and 4G LTE-capable configuration support
AudioDSP audio function available according to selected configuration
Camera supportFactory reverse camera retained after correct connection where supported
Wiring approachMatched harness connection without intentional cutting of supported factory wiring

Harness, Accessories and Installation

Installation should be done carefully, with full function testing before the trim is refitted.

Typical installation work

  • Remove the factory screen and related dashboard trim carefully.
  • Remove or loosen the vent and control area as required for screen access.
  • Connect the vehicle-specific wiring harness and LVDS screen cable.
  • Connect CANBUS or vehicle-interface components where supplied.
  • Route USB, GPS antenna and microphone wiring if included in your configuration.
  • Configure the BMW CCC or CIC system protocol and display settings where needed.
  • Test CarPlay, Android Auto, Bluetooth, audio, camera, parking information, iDrive-style control and steering-wheel controls before final reassembly.

Stop installation and contact iKAGOO if

  • Oblik konektora ili raspored pinova očito ne odgovara.
  • A pin is bent, damaged or loose.
  • The harness differs from the installation guidance.
  • There is abnormal heat, smell or smoke.
  • A fuse repeatedly blows.
  • Napon ili masa se ne mogu potvrditi.
  • Installation would require cutting the factory main harness.
  • Camera, audio, CANBUS or parking functions behave abnormally and cannot be explained.

Dostava, jamstvo i postprodajna podrška

Vehicle-specific products need configuration checking before dispatch.

Obrada narudžbe

Normal order processing is usually 1–3 business days before dispatch after your vehicle information and selected configuration are checked.

Globalna praćena dostava

iKAGOO uses tracked international delivery. Delivery time depends on destination, customs, carrier conditions and selected shipping option.

12-month hardversko jamstvo

Eligible hardware is covered by a 12-month limited warranty for verified manufacturing defects under normal use.

Read Warranty Policy

Returns and fitment cases

Return and refund handling depends on product condition, installation status, evidence and the applicable iKAGOO policy. Contact iKAGOO before sending any product back.

Read Refund and Returns Policy

For more Android screen upgrade background, you can also review the iKAGOO Android car stereo guide.

Read Android Head Unit Guide

Često postavljana pitanja

Each answer starts with a clear decision direction, then explains the buying logic.

Will this fit my exact 2010–2013 BMW X5 or X6?

Yes, if your vehicle is a supported BMW X5 E70 or BMW X6 E71 with the correct CCC or CIC factory system. iKAGOO still checks your dashboard and system photos before shipment because model year, market region and connector details can affect the correct version.

Does this BMW X5 E70 X6 E71 Android Head Unit support Wireless CarPlay and Android Auto?

Yes. The unit supports wireless Apple CarPlay and Android Auto, so you can use navigation, calls, voice commands and music from your phone on the upgraded BMW display.

Will my original iDrive-style control and steering-wheel controls still work?

Yes, supported original controls continue to work after correct wiring and CANBUS or vehicle-interface configuration. This is why iKAGOO checks the factory CCC/CIC system and prepares the correct harness before shipment.

Will the factory camera and parking sensors continue to work?

Yes, supported factory reverse camera and parking information can continue to work after correct connection and setup. Special camera systems or previous aftermarket modifications should be reported before shipment.

Do I need to cut the factory wiring?

No. The matched harness approach is designed to connect without intentionally cutting supported factory wiring. Stop installation and contact iKAGOO if the connector does not match or if cutting the factory main harness seems necessary.

Is it suitable for DIY installation?

It depends. The Installation Ease Level is Level 3 — Advanced DIY, which is suitable for experienced DIY installers or automotive electronics installers. First-time DIY buyers should consider professional help because trim removal, wiring, CANBUS setup and function testing must be done carefully.

Što trebam poslati prije otpreme?

Send your BMW model, year, market region, LHD/RHD position, dashboard photo, factory CCC/CIC system photo and connector photo if available. This helps iKAGOO prepare the correct screen, wiring harness and vehicle interface for your order.

What if my BMW has a special factory audio system?

It depends. Special factory audio systems may need additional connection instructions or confirmation before shipment. Tell iKAGOO about premium audio, amplifier equipment or previous aftermarket changes when ordering.

Why buy from iKAGOO instead of a cheaper generic unit?

Because the cheapest screen is not always the correct screen. iKAGOO focuses on vehicle-specific preparation, correct harness matching, factory function retention and after-sales installation support, which helps reduce wrong-version and wrong-connection risk.

What happens if my connector or factory system is different?

It depends. Do not force the installation if the connector or factory system is different from the supplied version. Contact iKAGOO with clear photos so the issue can be checked before any wiring damage occurs.

Final buying step

Confirm your BMW CCC or CIC system, choose your screen size and order the correct version

This upgrade is strongest for 2010–2013 BMW X5 E70 and BMW X6 E71 owners who want wireless CarPlay, Android Auto, Android app usability and a cleaner BMW-style display upgrade. Send your vehicle details when ordering so iKAGOO can prepare the correct version.

5.00

Na temelju recenzija 1
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Recenzija 1 za BMW X5 E70 X6 E71 Android Head Unit 2010–2013 CCC CIC CarPlay

  1. Jason Reynolds

    Ukupna ocjena
    Vrijednost za novac

    Svakodnevno koristim svoj X5 iz 2013. godine, a ovo nadogradnja je automobil učinila znatno praktičnijim za svakodnevnu upotrebu. Ekran je jasan, raspored izbornika je jednostavan, a gotova instalacija izgleda uredno. Očuvao sam izgled tvorničke instrumentne ploče, a pritom dobio moderniji multimedijski sustav. Profesionalna instalacija se isplatila.

    Je li to korisno?
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iKAGOO dostava, jamstvo, povrat i korisnička podrška
iKAGOO korisnička podrška

Dostava, jamstvo i povrat

Jasne informacije o obradi narudžbi, međunarodnoj dostavi, proizvodima specifičnim za vozilo, jamstvenoj podršci, povratima i oštećenim pošiljkama.

Obrada narudžbe Obično 1–3 radna dana prije otpreme.
Međunarodna dostava Obično 5–20 radnih dana nakon otpreme, ovisno o odredištu.
Jamstvo na hardver 12-mjesečno ograničeno jamstvo za prihvatljive tvorničke nedostatke.
Podrška za određeno vozilo Dostupna je pomoć pri kompatibilnosti, ožičenju i konfiguraciji.

Često postavljana pitanja

Ovi odgovori pružaju praktičan sažetak. Potpune stranice politike na koje vode donje poveznice primjenjuju se na sve narudžbe.

01

Odakle se šalju narudžbe i koliko traje dostava?

Većina narudžbi iKAGOO šalje se iz našeg skladišta u Kini nakon provjere konfiguracije proizvoda i podataka o vozilu. Uobičajena obrada narudžbe traje otprilike 1–3 business days.

Procijenjena vremena isporuke nakon slanja su:

  • SAD i Kanada: otprilike 5–9 radnih dana
  • Europska unija: otprilike 7–15 radnih dana
  • Ujedinjeno Kraljevstvo i Australija: otprilike 7–10 radnih dana
  • Ostale podržane regije: otprilike 7–20 radnih dana

Procijenjena dostava može biti pod utjecajem carinskog postupka, lokalnih praznika, dostave u udaljena područja, vremenskih uvjeta ili kašnjenja prijevoznika.

02

Moram li platiti uvoznu carinu, PDV ili carinske pristojbe?

Standardna međunarodna dostava obično ne uključuje PDV u zemlji odredišta, uvozne pristojbe, brokerske naknade ili troškove carinskog postupka.

Za prihvatljive destinacije u Europskoj uniji, neobavezni DDP usluga dostave mogu biti dostupne. Troškovi povezani s uvozom uključeni su samo kada je DDP odabran pri završetku kupnje ili kada ih iKAGOO potvrdi pismenim putem prije otpreme.

Kada DDP nije odabran, primatelj je odgovoran za sve troškove koje naplate lokalna carina ili prijevoznik.

03

Mogu li zatražiti ekspresnu dostavu?

Ekspresna ili ubrzana dostava može biti dostupna za odabrane proizvode i odredišta. Dostupnost, prijevoznik i dodatni troškovi potvrđuju se prije otpreme.

Ovisno o odredištu i vrsti proizvoda, iKAGOO može koristiti prijevoznike kao što su DHL, FedEx, UPS, EMS, 4PX ili drugog logističkog pružatelja usluga s praćenjem.

04

Kako mogu pratiti svoju pošiljku?

Nakon što je narudžba poslana, broj za praćenje ili poveznica za praćenje obično će biti poslani na e-mail adresu korištenu za narudžbu.

Prikaz ažuriranja praćenja može potrajati nekoliko radnih dana dok se pošiljka prenosi između međunarodnih i lokalnih prijevoznika.

05

Koja je politika povrata i povrata novca tvrtke iKAGOO?

Pravo na povrat ovisi o razlogu povrata, stanju proizvoda, statusu instalacije, priloženom dokazu i tome je li povrat odobren od strane tvrtke iKAGOO.

Za povrat neispravnog proizvoda, proizvod mora biti neiskorišten, deinstaliran, kompletan i pogodan za daljnju prodaju. Kupac je općenito odgovoran za odobreni trošak povratne pošiljke.

Izvorni troškovi dostave, DDP troškovi, PDV, carine i drugi logistički troškovi općenito se ne vraćaju, osim ako to ne zahtijeva važeći zakon ili ako iKAGOO ne potvrdi drugačije.

Ne vraćajte proizvod bez prethodnog odobrenja adrese za povrat i uputa za povrat od iKAGOO-a.

06

Što se događa ako iKAGOO potvrdi kompatibilnost, ali proizvod se ne može instalirati?

Dodatna zaštita može se primijeniti kada je iKAGOO potvrdio kompatibilnost prije kupnje, kada je kupac dostavio točne informacije o vozilu i kada je kupac surađivao u razumnim koracima instalacije i dijagnostike.

Ako iKAGOO potvrdi da nije dostupno razumno tehničko rješenje, i problem je prijavljen unutar 7 kalendarskih dana nakon dostave, kupac može imati pravo na povrat cijene proizvoda bez obveze vraćanja proizvoda.

Originalna dostava, DDP, PDV, carinske pristojbe i ostali troškovi trećih strana nisu uključeni u ovaj povrat cijene proizvoda.

07

Kakvu jamstvo pruža iKAGOO?

Uvjetovani iKAGOO proizvodi uključuju a 12-mjesečno ograničeno jamstvo na hardver pokriva potvrđene proizvodne nedostatke i prihvatljive hardverske kvarove pri normalnoj upotrebi.

Ovisno o problemu, rješenje može uključivati daljinsku dijagnostiku, pomoć pri konfiguraciji, zamjenske dijelove, popravak, zamjenu proizvoda, djelomični ili puni povrat novca.

Jamstvo obično ne pokriva oštećenja uzrokovana nepravilnim ožičenjem, neovlaštenim izmjenama, slučajnim oštećenjem, prodiranjem vode, udarom, zlouporabom, nepravilnim naponom, pogreškom pri instalaciji ili nekompatibilnom opremom trećih strana.

08

Da li otvaranje proizvoda automatski poništava jamstvo?

Pregled ili ispitivanje od strane treće strane ne poništava automatski cijelu jamstvo. Međutim, oštećenja uzrokovana neovlaštenim popravkom, zamjenom komponenti, nepravilnom izmjenom, oštećenim sklopovima ili nepravilnim ponovnim sastavljanjem nisu pokrivena.

Prije rastavljanja ili popravka proizvoda kontaktirajte iKAGOO kako bi vam se mogla pružiti ispravna dijagnostička procedura.

09

Što ako moja narudžba stigne oštećena ili joj nedostaju dijelovi?

Kontaktirajte iKAGOO unutar 7 kalendarskih dana nakon dostave i sačuvajte originalno pakiranje, naljepnicu za dostavu, dodatnu opremu i proizvod.

Molimo dostavite jasne fotografije ili videozapis koji prikazuju:

  • Vanjska transportna kartonska kutija i transportna naljepnica
  • Bilo kakvo vidljivo oštećenje ambalaže
  • Proizvod i zahvaćeno područje
  • Svi primljeni dodaci i ožičenje

Nakon provjere, iKAGOO može organizirati pošiljku dijela koji nedostaje, zamjenu, popravak, povrat novca ili drugo razumno rješenje ovisno o konkretnom slučaju.

10

Što trebam učiniti ako sam naručio/la pogrešan proizvod?

Kontaktirajte iKAGOO prije instalacije ili korištenja proizvoda. Zamjena ili povrat mogu biti odobreni ako je proizvod neiskorišten, deinstaliran, potpun i pogodan za daljnju prodaju.

Kupci su obično odgovorni za troškove dostave i svaku razliku u cijeni kada je odabran pogrešan proizvod, model vozila, godina ili tvornička konfiguracija.

Besplatna prepaid povratna naljepnica se ne isporučuje automatski.

11

Mogu li izmijeniti ili otkazati svoju narudžbu nakon plaćanja?

Kontaktirajte iKAGOO što je prije moguće, po mogućnosti unutar 12 sati nakon narudžbe, pri zahtjevu za promjenu adrese, konfiguracije vozila ili proizvoda.

Modifikacija ili otkazivanje ne stupa na snagu dok ih ne potvrdi iKAGOO. Proizvodi specifični za vozilo mogu ući u nabavu, programiranje, testiranje, konfiguraciju ili prilagodbenu pripremu ubrzo nakon uplate.

Nakon što je priprema ili otprema započela, otkazivanje možda neće biti moguće ili će se odbitati razumni troškovi koji su već nastali.

12

Što je uključeno u paket?

Sadržaj paketa razlikuje se ovisno o proizvodu, modelu vozila, tvorničkom sustavu i odabranoj konfiguraciji.

Ovisno o proizvodu, paket može uključivati glavni uređaj, kabelske snopove specifične za vozilo, CANBUS sučelje, adaptere, USB kabele, antene, mikrofone, montažni pribor i druge dodatke za ugradnju.

Za točne uključene komponente pogledajte relevantnu stranicu proizvoda, fotografije pakiranja i potvrdu narudžbe.

13

Kako mogu kontaktirati iKAGOO podršku?

Možete kontaktirati iKAGOO putem obrasca za kontakt, e-pošte, WhatsAppa ili dostupnih kanala podrške na web-stranici. Uobičajeno vrijeme odgovora je unutar 24 radna sata.

Za bržu tehničku podršku, navedite broj narudžbe, model i godinu vozila, fotografije tvorničkog sustava, fotografije proizvoda i jasan video koji prikazuje problem.

Posjetite: iKAGOO Kontak i podrška

14

Je li plaćanje sigurno i postoje li opcije plaćanja na rate?

Plaćanja se obrađuju putem sigurnih metoda plaćanja prikazanih tijekom dovršetka kupnje. Dostupne opcije plaćanja karticama, putem novčanika i na rate mogu se razlikovati ovisno o zemlji, valuti, pružatelju usluga plaćanja i ispunjavanju uvjeta od strane kupca.

Bilo koja usluga obročnog plaćanja, uključujući opcije koje nude PayPal ili drugi pružatelj, podliježe regionalnoj dostupnosti i pravilima odobravanja tog pružatelja.

Pročitajte cjelovite politike tvrtke iKAGOO

Prije narudžbe pregledajte sve stranice politike, osobito one koje se odnose na proizvode specifične za vozilo, međunarodne porezne aranžmane i povrate vezane uz ugradnju.

Ovaj FAQ je pojednostavljeni vodič za kupce. Ako se bilo koja formulacija razlikuje, prednost imaju potpune objavljene stranice politike, potvrda narudžbe i primjenjivi zakoni o zaštiti potrošača.

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