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  • Mercedes W213 Android glavna jedinica 2016–2019 dvostruki zaslon digitalna instrumentna ploča
  • Mercedes-Benz W213 Android glavna jedinica
  • Mercedes-Benz W213 Android glavna jedinica
  • Mercedes-Benz W213 Android glavna jedinica
  • Mercedes-Benz W213 Android glavna jedinica

Mercedes W213 Android glavna jedinica 2016–2019 dvostruki zaslon digitalna instrumentna ploča

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Mercedes-Benz W213 Cabin Upgrade

Give Your E-Class the Wide Digital Dashboard It Should Have Had

The Mercedes W213 Android Head Unit upgrade replaces the older split cabin experience with a wide dual-display layout for E200 and E300 2016–2019. You get a more modern digital dash, a matched Android display, wireless smartphone connectivity and a cleaner cockpit look without choosing only by generic product photos.

Mercedes W213 Android Head Unit dual screen upgrade for E-Class E200 E300 2016-2019
Primary Upgrade Route

Mercedes W213 Android Head Unit for E200 / E300 2016–2019

This is a vehicle-specific dual-screen upgrade for the Mercedes-Benz E-Class W213 E200 and E300. It combines a digital instrument cluster with a matched Android head unit, giving your dashboard a wider OEM-style display, wireless CarPlay, Android Auto, DSP audio and modern navigation access.

Dual 12.3-Inch Layout Digital cluster plus Android display for a cleaner W213 cockpit.
Bežični CarPlay / Android Auto Use maps, music and calls with a more modern daily interface.
Factory Controls Retained Steering-wheel controls, factory camera routes and vehicle settings remain part of the upgrade route after correct matching.
Version Matching Before Shipment iKAGOO checks your vehicle year, dashboard and system details before preparing the unit.

Before You Order, Match the Car — Not Only the Model Name

W213 vehicles may differ by year, steering position, original system, camera, amplifier and previous modifications. Send your dashboard photo and vehicle details so iKAGOO can prepare the correct screen, harness and vehicle interface route.

Mercedes E-Class W213 before and after dual screen Android head unit installation

Kratak odgovor

The Mercedes W213 Android Head Unit is a dual-screen upgrade for Mercedes-Benz E-Class W213 E200 and E300 2016–2019.

It upgrades the original dashboard with a digital instrument cluster and Android head unit, while adding wireless CarPlay, Android Auto, navigation apps, Bluetooth, Wi-Fi/mobile network access and DSP audio.

With the correct version and installation route, steering-wheel controls, supported factory camera systems, vehicle settings and original audio routes continue to work.

Before shipment, iKAGOO checks your vehicle year, dashboard layout, steering position, original system and relevant connector or camera information to reduce wrong-version risk.

The Five Buyer Questions Answered Early

  • Fitment: built for W213 E200 / E300 2016–2019, with vehicle details checked before shipment.
  • Original functions: supported controls, camera, audio and vehicle settings are retained after correct connection and configuration.
  • Vrsta proizvoda: this is a dual digital dash and Android display upgrade, not only a CarPlay box.
  • Wiring: the matched harness route is designed without intentional cutting of supported factory wiring.
  • Ordering risk: iKAGOO prepares the correct version based on your vehicle information, not only the badge name.
Stvarni mediji proizvoda

What This Upgrade Changes in Your W213

Each media block is placed with a sales explanation above the image so buyers can understand the value before looking at the picture.

Wireless CarPlay and Android Auto for Daily Driving

Use your preferred phone navigation, music and hands-free calls on the wide W213 screen instead of relying only on the older factory interface. This is the most direct daily-use improvement for many E-Class owners.

Mercedes W213 Android screen with wireless CarPlay and Android Auto

Split-Screen Use Makes the Wide Display Practical

The wide central display is useful because navigation, media and app views can share the screen area. This helps the upgrade feel like a proper cockpit improvement rather than just a larger aftermarket screen.

Mercedes W213 split screen Android head unit interface

DSP Audio Control for a Better Cabin Sound Setup

The built-in DSP gives your installer more tuning room for bass, vocals and sound staging. For a premium cabin like the W213, audio control matters because the screen upgrade should not make the car feel cheaper.

Mercedes W213 Android Head Unit DSP audio tuning screen

Mobile Network and Wi-Fi Keep Apps More Useful

Network access helps online maps, streaming apps and connected services stay practical on longer drives. iKAGOO still recommends confirming your local SIM and network needs before relying on mobile data.

Mercedes W213 Android head unit 4G network and WiFi function

Bluetooth Calling and Music Without Losing the Luxury Cabin Feel

Bluetooth support gives you a simple route for calls, music and address-book use. The key is keeping the W213 dashboard looking factory-style while making the functions easier to use every day.

Mercedes W213 Android head unit Bluetooth phone and music interface

Built-In CarPlay and Auto Functions Reduce Extra Dongles

The product route includes built-in CarPlay and Android Auto support, so buyers are not upgrading the screen and then buying another adapter just to use common smartphone functions.

Mercedes W213 CarPlay Android Auto built in Android display
iKAGOO Product Evaluation

Three Checks Before You Buy

These iKAGOO standards help you judge upgrade value, factory-function retention and the right installation route before ordering.

iKAGOO Standard

Potreba za nadogradnjom

93/100 Uvjerljiv argument za nadogradnju

This score means the upgrade brings real daily-use value, not only a newer screen appearance.

  • Dual digital dash and Android display create a larger, more modern cockpit.
  • Wireless CarPlay and Android Auto improve navigation, calls and music use.
  • DSP, Bluetooth, Wi-Fi/mobile network access and split-screen use add practical ownership value.
  • Compared with a CarPlay-only module, this upgrade changes both the instrument area and the center display experience.
Pročitajte standard o nužnosti nadogradnje iKAGOO
iKAGOO Standard

Kompatibilnost s originalnim vozilom

90/100 Near-OEM Function Retention

A score of 90/100 does not mean that 10% of factory functions are lost. It reflects the upgrade route, retained controls and vehicle-specific matching work.

  • Factory Function Continuity: original system switching, camera route and supported vehicle settings.
  • Original Control Continuity: steering-wheel controls and original controller route after correct connection.
  • Vehicle Data and Warning Integration: supported door and vehicle information display after configuration.
  • Physical Architecture Match: wide display structure designed for W213 dashboard style.
  • Installation and Hardware Integration: matched harness, vehicle interface and function testing before final assembly.
Pročitajte standard kompatibilnosti originalnih vozila iKAGOO
iKAGOO Standard

Razina jednostavnosti instalacije

Razina 4 Preporučuje se profesionalna instalacija

This is a dual-screen digital dash and Android display system, so the best route is an installer who is comfortable with trim removal, vehicle interface setup and full function testing.

  • Requires dashboard trim removal and careful screen positioning.
  • Requires matched wiring, CANBUS or vehicle-interface configuration.
  • Requires testing of steering-wheel controls, factory camera, audio, vehicle settings and screen switching.
  • No intentional cutting of supported factory wiring is part of the normal matched installation route.
Read the iKAGOO Installation Ease Standard
Zadržane tvorničke funkcije

Original Vehicle Functions Supported After Correct Matching

The goal is not to make your W213 feel like a universal aftermarket car stereo. The goal is to add modern display and phone functions while keeping supported factory operation familiar.

Upravljačke kontrole

Supported steering-wheel multimedia controls continue to work after correct wiring and configuration, so daily operation still feels familiar.

Factory Camera and Parking Route

Factory reverse camera and supported 360 camera routes are retained after the correct interface and setting route are prepared.

Original Audio System Route

The upgrade is designed to work with the supported original sound system route, including factory audio paths that require proper matching.

Original System Switching

You can switch between the original system and Android system, helping retain vehicle settings and familiar Mercedes operation.

Informacije o vozilu

Supported vehicle information, warning display and door status information remain available after correct installation and setup.

Matched Harness Route

The matched wiring route is designed to connect without intentional cutting of supported factory wiring, reducing long-term risk.

Special factory audio systems, uncommon regional configurations, previous aftermarket modifications or non-standard cameras may require additional connection instructions. Please provide the requested vehicle information when ordering so iKAGOO can prepare the correct version.

Specifikacije

Configuration That Matters to the Buyer

These specifications are connected to daily value, not only listed as numbers.

Vrsta proizvodaDual digital instrument cluster and Android head unit upgrade for Mercedes-Benz W213 E-Class.
Supported CarsMercedes-Benz W213 E200 2016–2019 and Mercedes-Benz W213 E300 2016–2019.
Screen LayoutDual 12.3-inch display layout; product attribute lists 23.6-inch screen size.
PrikazQLED 1920×720 display route for a clearer dashboard and media interface.
SustavAndroid 13.0 platform with Qualcomm 8-core CPU route.
Sjećanje8GB RAM + 128GB ROM for smoother app, media and navigation operation.
PovezivostWireless CarPlay, Android Auto, Bluetooth, Wi-Fi and mobile network support.
AudioBuilt-in DSP tuning route for stronger audio control inside the E-Class cabin.
Factory Function RouteOriginal system switching, steering-wheel controls, supported factory camera, vehicle settings and audio routes after correct matching.
Package and WeightProduct page lists 5 kg and 76 × 37 × 25 cm package dimensions.
Hardware Details

Real Product Views Help Reduce Wrong Expectations

These product and packing views help buyers and installers understand the physical screen structure before the dashboard is opened.

Wide Digital Display Face for a Factory-Style W213 Look

The front display keeps the long Mercedes-style digital dash appearance. This matters because a W213 upgrade should look integrated, not like a generic tablet placed into a premium cabin.

Mercedes W213 digital dash front display for Android head unit upgrade

Installed Cabin Examples Show the Dashboard Direction

The cabin comparison helps buyers understand the visual result before ordering. The wide digital layout gives the W213 a newer cockpit character while keeping the Mercedes dashboard theme.

Mercedes W213 dual screen dashboard installation examples

Rear Housing and Mounting Points Matter

The rear structure is part of the fitment value. Correct housing, mounting points and connector access help the installer position the unit cleanly instead of forcing a universal display into the dash.

Mercedes W213 Android Head Unit rear housing and connector area

Angled Rear View Helps the Installer Plan the Work

This view helps show the depth and rear profile of the wide display assembly. It is useful for understanding why this upgrade should be handled carefully rather than rushed like a simple plug-in accessory.

Mercedes W213 dual screen Android unit rear angled view

Compact Product View for the Cluster Display

The digital cluster section gives the driver clearer speed, RPM and driving information. This is why the upgrade is stronger than a center-screen-only CarPlay module.

Mercedes W213 digital instrument cluster screen product view

Packing Protection Matters for an International Screen Order

A long dual-screen unit must be packed carefully because screen damage during shipping can waste the buyer’s installation appointment. iKAGOO can provide actual product photos before packing when requested in time.

Mercedes W213 Android head unit packing protection before international shipping
Correct Version Preparation

Kako iKAGOO priprema ispravnu verziju

W213 compatibility should be confirmed by the exact vehicle and dashboard route, not only by the E-Class badge.

Potrebne informacije o vozilu

  • Mercedes-Benz E-Class W213 E200 or E300
  • Model year and registration market
  • Left-hand drive or right-hand drive dashboard photo
  • Original screen, cluster and center console photos
  • Original camera or 360 camera system information
  • Factory amplifier or fiber-optic audio information if equipped
  • Photos of vehicle-side connector if your installer has opened the dash

Zašto je ovo važno

Two W213 cars can look similar online but use different system routes, steering positions or factory equipment. Checking photos and details before shipment helps iKAGOO prepare the correct screen, harness, CANBUS or vehicle interface route, reducing the risk of discovering a mismatch only after international delivery.

Lower wrong-version risk Cleaner installation route Better factory-function retention Order-based support
After You Order

Što se događa nakon što naručite?

This process is built to answer the real buyer concern: will iKAGOO still support the order after payment?

Korak 1

Secure Checkout and Order Record

Your order number becomes the support record for vehicle matching, shipment follow-up, installation questions and warranty communication.

Korak 2

Pregled informacija o vozilu

iKAGOO normally checks or reconfirms vehicle year, steering position, dashboard layout, original system, camera, amplifier and visible connector information.

Korak 3

Correct Version Preparation

The screen, harness, vehicle interface and configuration route are prepared according to your W213 details, not only the product photo.

Korak 4

Actual Product Photos When Requested

If you ask before packing, iKAGOO can provide photos of the prepared unit, visible accessories, frame or related parts for confirmation.

Korak 5

Packing and Dispatch

After matching and preparation, the unit is packed for international shipping. Preparation time may vary by version, vehicle details and stock status.

Korak 6

Tracking Follow-Up

When available, tracking is added to the order. DDP routes may show international and local tracking separately after customs handover.

Korak 7

Podrška za instalaciju i konfiguraciju

If your installer finds a wiring, camera, audio, steering-control or setting issue, iKAGOO asks for photos, videos and version information before giving instructions.

Korak 8

Engineer Escalation When Needed

When a case needs technical judgment, useful evidence can be sent to the relevant equipment engineer instead of relying only on general replies.

Korak 9

Software or Firmware Route

If settings, program files or firmware are involved, iKAGOO coordinates with the technical route after the problem and hardware version are confirmed.

Korak 10

Cable or Accessory Issue

If a required cable, harness or accessory is missing or incorrect, iKAGOO arranges the needed replacement or an approved practical solution.

Korak 11

Confirmed Hardware Incompatibility

If the confirmed vehicle and supplied hardware still cannot be reasonably solved through software, wiring or accessory routes, iKAGOO provides a clear device-cost resolution boundary.

Korak 12

Support After It Works

After successful installation, you can still contact iKAGOO for eligible updates, activation, troubleshooting or maintenance guidance through the original order route.

Usporedite svoje opcije

Why This Upgrade Instead of a Cheaper Generic Route?

For a W213 E-Class, the cheapest visible screen is not always the lowest-risk purchase.

iKAGOO Mercedes W213 Android Head Unit

Best for owners who want a dual digital dash and Android display upgrade with CarPlay, Android Auto, DSP, factory-function retention route and order-based support. iKAGOO checks the vehicle details before preparing the unit.

Modul samo za CarPlay

Good if you only need phone projection, but it does not deliver the full dual-screen dashboard transformation or digital cluster upgrade route.

Used Factory Parts

May look original, but used parts can require coding, unknown condition checks and may not add Android apps or wireless smartphone features.

Generic Marketplace Screen

Lower upfront price may come with weaker vehicle checking, unclear harness matching and limited after-order technical follow-up.

Dostava, jamstvo i podrška

Clear Boundaries Before You Buy

iKAGOO supports international buyers with version confirmation, tracked delivery, installation guidance and hardware warranty coverage under the applicable policy.

Dostava

Orders are prepared according to vehicle-specific requirements. Tracking is added when available, and DDP routes may update through different international and local carriers.

Jamstvo

The product is covered by iKAGOO hardware warranty policy. Keep your order number, installation photos and issue evidence for faster support.

Podrška

Installation questions are handled through photos, videos, wiring checks, setting confirmation and engineer escalation when needed.

Često postavljana pitanja

Mercedes W213 Android Head Unit FAQ

These questions focus on real W213 buyer concerns: fitment, original functions, installation path, support and wrong-version risk.

Will this Mercedes W213 Android Head Unit fit my exact model year?

Yes, if your vehicle is a Mercedes-Benz W213 E200 or E300 within the supported 2016–2019 range and the required dashboard/system details match the product route. Send your vehicle year, dashboard photo and original system information before shipment so iKAGOO can prepare the correct version.

Will my original steering-wheel controls still work?

Yes, supported steering-wheel controls continue to work after correct connection and configuration. This is why iKAGOO checks the vehicle route and matched harness before shipment.

Will the factory camera or parking system continue to work?

Yes, supported factory reverse camera and 360 camera routes are retained after the correct interface, wiring and settings are prepared. Special camera systems or previous modifications should be confirmed with photos before shipping.

Does it support Apple CarPlay and Android Auto?

Yes, this upgrade includes wireless CarPlay and Android Auto support. It gives you a cleaner way to use navigation, music, calls and phone apps on the upgraded W213 display.

Do I need to cut factory wiring?

No, the normal matched installation route is designed without intentional cutting of supported factory wiring. If an installer finds a connector mismatch, stop and contact iKAGOO with photos before modifying the car.

Is it suitable for DIY installation?

It depends. This product is rated Installation Ease Level 4 because it is a dual-screen digital dash and Android display system. An experienced automotive electronics installer is recommended for trim removal, wiring, CANBUS/interface setup and full function testing.

Što trebam poslati prije otpreme?

Send your model year, E200/E300 version, steering position, dashboard photo, original screen and cluster photos, camera/360 information, amplifier information if equipped, and any connector photos if available.

What if my car has a special factory audio system?

It depends. Factory audio routes can differ by region and option package. Provide amplifier or fiber-optic audio information before shipment so the correct connection route can be checked.

Why buy from iKAGOO instead of a cheaper generic unit?

Because you are not only buying a screen. iKAGOO checks vehicle details, prepares the correct version, can provide actual product photos before packing when requested, supports installation questions and keeps your order as the support record.

What happens if my connector or factory system is different?

Stop installation and send clear photos or video to iKAGOO. The support route will check whether the issue is a harness, setting, software, vehicle option or genuine hardware mismatch before giving the next step.

Can I ask for actual product photos before packing?

Yes. Ask before packing if you want photos of the actual prepared unit, visible accessories, frame or relevant parts before dispatch.

What if tracking does not update clearly?

It depends on the shipping route. DDP shipments may use one carrier internationally and another locally, so local tracking may update after customs or handover. Contact iKAGOO with your order number for the latest available logistics check.

What if software or firmware is required?

Yes, iKAGOO can coordinate software, setting or firmware support when the issue and hardware version are confirmed. Not every file applies to every hardware version, so the order number and version information are important.

Prije otpreme

Order the W213 Upgrade Only After the Version Is Clear

For this Mercedes W213 Android Head Unit, the smart purchase is not choosing by the nicest photo. Confirm your E200 / E300 year, dashboard layout, steering position, original system, camera and audio route so iKAGOO can prepare the correct version before shipment.

5.00

Na temelju recenzija 1
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Recenzija 1 za Mercedes W213 Android Head Unit 2016-2019 Dual Screen Digital Dash

  1. Oliver.Morris

    Ukupna ocjena
    Vrijednost za novac

    Ugradio sam Android glavnu jedinicu s dvostrukim zaslonom u svoj W213 E300 iz 2018. godine. Postavljanje nije bilo previše teško. Zasloni su oštri, sustav dobro reagira, a prebacivanje između načina rada je glatko. Do sada sam vrlo zadovoljan nadogradnjom.

    Je li to korisno?
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iKAGOO dostava, jamstvo, povrat i korisnička podrška
iKAGOO korisnička podrška

Dostava, jamstvo i povrat

Jasne informacije o obradi narudžbi, međunarodnoj dostavi, proizvodima specifičnim za vozilo, jamstvenoj podršci, povratima i oštećenim pošiljkama.

Obrada narudžbe Obično 1–3 radna dana prije otpreme.
Međunarodna dostava Obično 5–20 radnih dana nakon otpreme, ovisno o odredištu.
Jamstvo na hardver 12-mjesečno ograničeno jamstvo za prihvatljive tvorničke nedostatke.
Podrška za određeno vozilo Dostupna je pomoć pri kompatibilnosti, ožičenju i konfiguraciji.

Često postavljana pitanja

Ovi odgovori pružaju praktičan sažetak. Potpune stranice politike na koje vode donje poveznice primjenjuju se na sve narudžbe.

01

Odakle se šalju narudžbe i koliko traje dostava?

Većina narudžbi iKAGOO šalje se iz našeg skladišta u Kini nakon provjere konfiguracije proizvoda i podataka o vozilu. Uobičajena obrada narudžbe traje otprilike 1–3 business days.

Procijenjena vremena isporuke nakon slanja su:

  • SAD i Kanada: otprilike 5–9 radnih dana
  • Europska unija: otprilike 7–15 radnih dana
  • Ujedinjeno Kraljevstvo i Australija: otprilike 7–10 radnih dana
  • Ostale podržane regije: otprilike 7–20 radnih dana

Procijenjena dostava može biti pod utjecajem carinskog postupka, lokalnih praznika, dostave u udaljena područja, vremenskih uvjeta ili kašnjenja prijevoznika.

02

Moram li platiti uvoznu carinu, PDV ili carinske pristojbe?

Standardna međunarodna dostava obično ne uključuje PDV u zemlji odredišta, uvozne pristojbe, brokerske naknade ili troškove carinskog postupka.

Za prihvatljive destinacije u Europskoj uniji, neobavezni DDP usluga dostave mogu biti dostupne. Troškovi povezani s uvozom uključeni su samo kada je DDP odabran pri završetku kupnje ili kada ih iKAGOO potvrdi pismenim putem prije otpreme.

Kada DDP nije odabran, primatelj je odgovoran za sve troškove koje naplate lokalna carina ili prijevoznik.

03

Mogu li zatražiti ekspresnu dostavu?

Ekspresna ili ubrzana dostava može biti dostupna za odabrane proizvode i odredišta. Dostupnost, prijevoznik i dodatni troškovi potvrđuju se prije otpreme.

Ovisno o odredištu i vrsti proizvoda, iKAGOO može koristiti prijevoznike kao što su DHL, FedEx, UPS, EMS, 4PX ili drugog logističkog pružatelja usluga s praćenjem.

04

Kako mogu pratiti svoju pošiljku?

Nakon što je narudžba poslana, broj za praćenje ili poveznica za praćenje obično će biti poslani na e-mail adresu korištenu za narudžbu.

Prikaz ažuriranja praćenja može potrajati nekoliko radnih dana dok se pošiljka prenosi između međunarodnih i lokalnih prijevoznika.

05

Koja je politika povrata i povrata novca tvrtke iKAGOO?

Pravo na povrat ovisi o razlogu povrata, stanju proizvoda, statusu instalacije, priloženom dokazu i tome je li povrat odobren od strane tvrtke iKAGOO.

Za povrat neispravnog proizvoda, proizvod mora biti neiskorišten, deinstaliran, kompletan i pogodan za daljnju prodaju. Kupac je općenito odgovoran za odobreni trošak povratne pošiljke.

Izvorni troškovi dostave, DDP troškovi, PDV, carine i drugi logistički troškovi općenito se ne vraćaju, osim ako to ne zahtijeva važeći zakon ili ako iKAGOO ne potvrdi drugačije.

Ne vraćajte proizvod bez prethodnog odobrenja adrese za povrat i uputa za povrat od iKAGOO-a.

06

Što se događa ako iKAGOO potvrdi kompatibilnost, ali proizvod se ne može instalirati?

Dodatna zaštita može se primijeniti kada je iKAGOO potvrdio kompatibilnost prije kupnje, kada je kupac dostavio točne informacije o vozilu i kada je kupac surađivao u razumnim koracima instalacije i dijagnostike.

Ako iKAGOO potvrdi da nije dostupno razumno tehničko rješenje, i problem je prijavljen unutar 7 kalendarskih dana nakon dostave, kupac može imati pravo na povrat cijene proizvoda bez obveze vraćanja proizvoda.

Originalna dostava, DDP, PDV, carinske pristojbe i ostali troškovi trećih strana nisu uključeni u ovaj povrat cijene proizvoda.

07

Kakvu jamstvo pruža iKAGOO?

Uvjetovani iKAGOO proizvodi uključuju a 12-mjesečno ograničeno jamstvo na hardver pokriva potvrđene proizvodne nedostatke i prihvatljive hardverske kvarove pri normalnoj upotrebi.

Ovisno o problemu, rješenje može uključivati daljinsku dijagnostiku, pomoć pri konfiguraciji, zamjenske dijelove, popravak, zamjenu proizvoda, djelomični ili puni povrat novca.

Jamstvo obično ne pokriva oštećenja uzrokovana nepravilnim ožičenjem, neovlaštenim izmjenama, slučajnim oštećenjem, prodiranjem vode, udarom, zlouporabom, nepravilnim naponom, pogreškom pri instalaciji ili nekompatibilnom opremom trećih strana.

08

Da li otvaranje proizvoda automatski poništava jamstvo?

Pregled ili ispitivanje od strane treće strane ne poništava automatski cijelu jamstvo. Međutim, oštećenja uzrokovana neovlaštenim popravkom, zamjenom komponenti, nepravilnom izmjenom, oštećenim sklopovima ili nepravilnim ponovnim sastavljanjem nisu pokrivena.

Prije rastavljanja ili popravka proizvoda kontaktirajte iKAGOO kako bi vam se mogla pružiti ispravna dijagnostička procedura.

09

Što ako moja narudžba stigne oštećena ili joj nedostaju dijelovi?

Kontaktirajte iKAGOO unutar 7 kalendarskih dana nakon dostave i sačuvajte originalno pakiranje, naljepnicu za dostavu, dodatnu opremu i proizvod.

Molimo dostavite jasne fotografije ili videozapis koji prikazuju:

  • Vanjska transportna kartonska kutija i transportna naljepnica
  • Bilo kakvo vidljivo oštećenje ambalaže
  • Proizvod i zahvaćeno područje
  • Svi primljeni dodaci i ožičenje

Nakon provjere, iKAGOO može organizirati pošiljku dijela koji nedostaje, zamjenu, popravak, povrat novca ili drugo razumno rješenje ovisno o konkretnom slučaju.

10

Što trebam učiniti ako sam naručio/la pogrešan proizvod?

Kontaktirajte iKAGOO prije instalacije ili korištenja proizvoda. Zamjena ili povrat mogu biti odobreni ako je proizvod neiskorišten, deinstaliran, potpun i pogodan za daljnju prodaju.

Kupci su obično odgovorni za troškove dostave i svaku razliku u cijeni kada je odabran pogrešan proizvod, model vozila, godina ili tvornička konfiguracija.

Besplatna prepaid povratna naljepnica se ne isporučuje automatski.

11

Mogu li izmijeniti ili otkazati svoju narudžbu nakon plaćanja?

Kontaktirajte iKAGOO što je prije moguće, po mogućnosti unutar 12 sati nakon narudžbe, pri zahtjevu za promjenu adrese, konfiguracije vozila ili proizvoda.

Modifikacija ili otkazivanje ne stupa na snagu dok ih ne potvrdi iKAGOO. Proizvodi specifični za vozilo mogu ući u nabavu, programiranje, testiranje, konfiguraciju ili prilagodbenu pripremu ubrzo nakon uplate.

Nakon što je priprema ili otprema započela, otkazivanje možda neće biti moguće ili će se odbitati razumni troškovi koji su već nastali.

12

Što je uključeno u paket?

Sadržaj paketa razlikuje se ovisno o proizvodu, modelu vozila, tvorničkom sustavu i odabranoj konfiguraciji.

Ovisno o proizvodu, paket može uključivati glavni uređaj, kabelske snopove specifične za vozilo, CANBUS sučelje, adaptere, USB kabele, antene, mikrofone, montažni pribor i druge dodatke za ugradnju.

Za točne uključene komponente pogledajte relevantnu stranicu proizvoda, fotografije pakiranja i potvrdu narudžbe.

13

Kako mogu kontaktirati iKAGOO podršku?

Možete kontaktirati iKAGOO putem obrasca za kontakt, e-pošte, WhatsAppa ili dostupnih kanala podrške na web-stranici. Uobičajeno vrijeme odgovora je unutar 24 radna sata.

Za bržu tehničku podršku, navedite broj narudžbe, model i godinu vozila, fotografije tvorničkog sustava, fotografije proizvoda i jasan video koji prikazuje problem.

Posjetite: iKAGOO Kontak i podrška

14

Je li plaćanje sigurno i postoje li opcije plaćanja na rate?

Plaćanja se obrađuju putem sigurnih metoda plaćanja prikazanih tijekom dovršetka kupnje. Dostupne opcije plaćanja karticama, putem novčanika i na rate mogu se razlikovati ovisno o zemlji, valuti, pružatelju usluga plaćanja i ispunjavanju uvjeta od strane kupca.

Bilo koja usluga obročnog plaćanja, uključujući opcije koje nude PayPal ili drugi pružatelj, podliježe regionalnoj dostupnosti i pravilima odobravanja tog pružatelja.

Pročitajte cjelovite politike tvrtke iKAGOO

Prije narudžbe pregledajte sve stranice politike, osobito one koje se odnose na proizvode specifične za vozilo, međunarodne porezne aranžmane i povrate vezane uz ugradnju.

Ovaj FAQ je pojednostavljeni vodič za kupce. Ako se bilo koja formulacija razlikuje, prednost imaju potpune objavljene stranice politike, potvrda narudžbe i primjenjivi zakoni o zaštiti potrošača.

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