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  • BMW X3 G01 X4 G02 Android glavna jedinica 2018.–2021. s bežičnim CarPlayom
  • BMW X3 X4 EVO Android glavna jedinica
  • BMW X3 X4 EVO Android glavna jedinica
  • BMW X3 X4 EVO Android glavna jedinica

BMW X3 G01 X4 G02 Android glavna jedinica 2018.–2021. s bežičnim CarPlayom

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From: $333.00

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iKAGOO zaštita kupca

Zaštita kupnje za ovaj proizvod

Provjera kompatibilnosti, sigurno plaćanje, praćena dostava i praktična podrška nakon prodaje.

Pravo na podnošenje zahtjeva, razdoblja izvještavanja i pravna sredstva ovise o primjenjivoj politici iKAGOO i pregledu slučaja.

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BMW X3 G01 / BMW X4 G02 2018–2021

Upgrade the factory BMW display with a cleaner Android screen experience.

The BMW X3 G01 X4 G02 Android Screen Upgrade gives your 2018–2021 BMW a modern infotainment display with wireless CarPlay, Android Auto, Android apps and vehicle-specific wiring preparation. It is built for the center screen area, not for replacing the instrument cluster.

BMW X3 G01 X4 G02 Android Screen Upgrade installed dashboard view
Vehicle-Specific Android Head Unit

BMW X3 G01 X4 G02 Android Screen Upgrade 2018–2021 Head Unit with Wireless CarPlay

Choose this upgrade if you want a larger, more modern BMW-style display while keeping the cabin driver-focused and familiar. iKAGOO checks your model year, dashboard layout, LHD/RHD position, factory system screen and connector photos before shipment.

10.25 / 12.3 inch options Bežični CarPlay Android Auto No intentional wire cutting

Correct product scope

Vrsta proizvoda: Android head unit / Android screen upgrade.

Vozilo: BMW X3 G01 and BMW X4 G02.

Godine: 2018–2021, factory system confirmation required.

Main value: CarPlay, Android Auto, Android apps, larger display and matched vehicle wiring preparation.

Kratak odgovor

Is this the correct screen upgrade for your BMW X3 or X4?

The BMW X3 G01 X4 G02 Android Screen Upgrade is a vehicle-specific Android display and stereo upgrade for 2018–2021 BMW X3 G01 and BMW X4 G02 models with compatible factory systems. It upgrades the factory screen experience with wireless Apple CarPlay, Android Auto, Android apps, navigation, Bluetooth, DSP audio functions and 4G-capable configurations. After correct connection and setup, supported factory functions such as steering-wheel controls, BMW-style control operation, factory audio output, reverse camera and parking information can continue to work through the matched vehicle interface. Before shipment, iKAGOO checks your model year, dashboard layout, steering position, factory system screen and connector photos to prepare the correct screen, harness and vehicle interface.

Will it fit my exact BMW?

It is intended for BMW X3 G01 and BMW X4 G02 2018–2021 models with compatible factory systems. iKAGOO still checks dashboard and system photos because BMW connector and regional equipment differences can affect the correct version.

Will original controls continue?

Supported steering-wheel controls and BMW-style control operation continue to work after correct wiring and vehicle-interface configuration. This keeps daily operation familiar instead of forcing touchscreen-only control.

Is this only a CarPlay box?

No. This is an Android head unit screen upgrade. It adds CarPlay and Android Auto, while also adding Android app use, display-size options and hardware configuration choices.

Do I need to cut wiring?

No intentional cutting of supported factory wiring is planned. The matched harness and vehicle interface should be connected first, then all controls, audio, camera and parking functions should be tested before final assembly.

Core Buyer Benefits

What this upgrade changes in daily driving

This upgrade is strongest when you want both modern phone projection and a more capable Android display platform, not only a hidden interface box.

1

Modern navigation without losing BMW cockpit logic

Wireless CarPlay and Android Auto make Google Maps, Apple Maps, Waze, calls and music easier to use on the road. Your BMW keeps a driver-oriented screen position, so the upgrade feels integrated instead of looking like a temporary tablet.

2

10.25 inch or 12.3 inch screen choice

Choose the display size that suits your dashboard and preference. The larger option is stronger for navigation and split-screen use, while the 10.25 inch option keeps a more restrained factory-like appearance.

3

4GB/64GB or 8+128GB configuration

The 4GB/64GB version suits normal CarPlay, Android Auto and navigation use. The 8+128GB version gives more room for apps and smoother multitasking if you use the Android side frequently.

Zadržane tvorničke funkcije

Izvorne funkcije vozila podržane nakon ispravne instalacije

Supported steering-wheel buttons continue to work after correct CANBUS or vehicle-interface configuration.

BMW-style control operation remains familiar where supported by the matched interface.

Factory reverse camera and supported parking information are retained after correct connection and setup.

Factory audio output remains supported through the matched BMW interface and selected configuration.

Posebni tvornički audio sustavi, nestandardne kamere, prethodne naknadne preinake ili neuobičajene regionalne konfiguracije mogu zahtijevati dodatne upute za povezivanje. Molimo navedite tražene podatke o vozilu prilikom narudžbe kako bi iKAGOO mogao pripremiti ispravnu verziju.

Product Media Story

BMW-style screen upgrade, not a universal dashboard tablet

Each image is placed with the buying value first, so the customer understands why the part matters before looking at the hardware.

Vehicle-specific shape for the G01 and G02 dashboard

The screen is built to sit in the original display area, helping your BMW X3 or X4 keep a clean dashboard layout. This matters because a poor universal screen can look disconnected from the cabin and reduce long-term ownership satisfaction.

BMW X3 G01 X4 G02 Android head unit front screen product view

Wireless CarPlay and Android Auto for daily navigation

Use maps, calls, voice commands and music more naturally than on the older factory interface. For commuting, business driving and long trips, the larger display makes route guidance easier to read.

BMW X3 G01 X4 G02 Android Screen Upgrade with wireless CarPlay and Android Auto

Higher display clarity for maps, apps and split-screen use

A clearer high-resolution screen gives navigation and media apps more room to breathe. This is not only a specification upgrade; it reduces glance effort and makes the cockpit feel newer during daily use.

BMW Android screen high resolution display comparison for maps and apps

Choose the correct BMW factory system before shipment

BMW vehicles can look similar but use different factory screen systems and LVDS connectors. iKAGOO asks for system and connector information before shipment to reduce wrong-version risk.

BMW factory system identification guide for Android screen upgrade

4G, Wi-Fi and app use make the Android side more useful

With supported configurations, 4G and Wi-Fi connectivity allow online maps, media apps and software-based functions to be used more flexibly. This gives older BMW infotainment hardware a more current daily-use experience.

BMW Android head unit 4G WiFi and app use display
Prije otpreme

Vehicle information needed to prepare the correct version

This vehicle may be sold under different model names in different markets. iKAGOO prepares the correct version according to the vehicle generation, model year, dashboard layout, factory system and connector configuration, not only the badge name.

1

BMW X3 G01 or BMW X4 G02 model year and market region.

2

Dashboard photo showing the original screen and center trim shape.

3

Factory system photo showing the original BMW interface.

4

Connector or LVDS photo if available, especially if the vehicle was modified before.

Vrijednost kupnje

Why this upgrade is worth buying

For many 2018–2021 BMW X3 G01 and X4 G02 owners, the original screen still works but feels limited for current phone-based driving. This Android screen upgrade changes the part of the cabin you use every day: maps, calls, music, reverse view, app access and display readability.

Compared with only adding a CarPlay module, this upgrade also changes the display platform. Compared with replacing a used factory unit, it gives you a more modern interface while keeping a BMW-style dashboard position.

Correct Expectation

What this product is not

This is not a digital instrument cluster and not a virtual cockpit product. It upgrades the center infotainment display and head unit experience.

That distinction prevents wrong expectations and wrong purchases. The correct selling point is a BMW X3 G01 X4 G02 Android Screen Upgrade with CarPlay, Android Auto and vehicle-specific preparation.

Zašto kupovati od iKAGOO-a?

Prepared for the vehicle, not just the product photo

A cheaper generic screen can look attractive, but a wrong system version, wrong screen size or wrong harness can cost more time than it saves.

A

Vehicle-specific matching

iKAGOO checks your BMW model, year, dashboard layout, steering position and factory system before shipment. This reduces the risk of ordering a screen that looks right online but does not match the vehicle.

B

Harness and vehicle-interface preparation

The correct screen, harness and vehicle interface matter for steering-wheel controls, camera display, parking information and audio output. Matching these parts is more important than only comparing screen size.

C

Zaštita tvorničkog ožičenja

The matched harness approach is designed to connect without intentionally cutting supported factory wiring. If connectors do not match, installation should stop and iKAGOO support should be contacted.

D

Installation and setup support

iKAGOO can help with connection checks, basic configuration direction and function testing for supported hardware. This matters because CANBUS, camera and audio settings may require correct setup.

E

12-month hardversko jamstvo

Eligible hardware is covered by iKAGOO’s 12-month hardware warranty. Keep your order information, installation photos and issue videos ready if after-sales support is needed.

F

Better buying decision

This page explains fitment, factory function retention, installation planning, shipping options and after-order support before the customer selects the configuration.

iKAGOO Procjena kupnje

Three purchase indicators with score comparison

These scores help buyers compare the upgrade against keeping the factory system, installing only a CarPlay module or choosing a generic Android screen.

Potreba za nadogradnjom iKAGOO

91/100
Uvjerljiv argument za nadogradnju
Tvornički sustav
46
CarPlay box
68
iKAGOO screen
91
  • Wireless CarPlay and Android Auto improve daily navigation and calls.
  • 10.25 inch / 12.3 inch options improve screen usability.
  • Android app support adds value beyond a CarPlay-only box.
  • Vehicle-specific preparation reduces wrong-version risk.
Pročitajte standard o nužnosti nadogradnje iKAGOO

iKAGOO Originalna kompatibilnost s vozilima

90/100
Strong Factory Function Retention
Generic screen
64
CarPlay box
78
iKAGOO match
90
  • Factory Function Continuity 25%: supported BMW functions continue through the matched interface.
  • Original Control Continuity 15%: steering-wheel and BMW-style control operation supported.
  • Vehicle Data & Warning Integration 20%: supported parking and vehicle information depend on correct setup.
  • Physical Architecture Match 15%: screen shape is prepared for G01/G02 dashboard architecture.
  • Factory-Style UI & Interaction Match 15%: BMW-style screen position and interaction logic retained.
  • Installation & Hardware Integration 10%: matched harness approach protects supported factory wiring.

A score of 90/100 does not mean that 10% of factory functions are lost. It means the upgrade has strong original-vehicle integration potential when the correct system, harness, vehicle interface and installation steps are used.

Pročitajte standard kompatibilnosti originalnih vozila iKAGOO

iKAGOO Razina jednostavnosti instalacije

Razina 3
Napredni uradi sam
CarPlay box
L2–L3
Android screen
L3
Deep dual system
L4
  • Pogodno za iskusne uradi-sam instalatere ili instalatere automobilskih elektronika.
  • Requires careful trim removal, screen replacement and matched wiring connection.
  • CANBUS or vehicle-interface configuration and full function testing are required.
  • No intentional cutting of supported factory wiring.
Read the iKAGOO Installation Ease Level Standard
Compare Your Upgrade Options

Choose based on the problem you want to solve

For BMW X3 G01 and X4 G02 owners, the best choice depends on whether you only want phone projection or a more complete display upgrade.

Održi tvornički sustav

What it solves: No installation work and no new hardware cost.

What it does not solve: Older interface, limited app use and weaker modern navigation experience.

Najbolje za: Owners who rarely use navigation or phone projection.

Zaključak kupnje: Lowest effort, but no real cabin modernization.

Used OEM repair path

What it solves: Keeps factory hardware style and may fix a failed original unit.

What it does not solve: Usually does not add a full Android platform, larger screen choice or modern app flexibility.

Najbolje za: Owners who want a stock repair path.

Zaključak kupnje: Good for restoration, weaker for daily digital usability.

Modul samo za CarPlay

What it solves: Adds phone projection while keeping the original display hardware.

What it does not solve: It does not deliver the same Android app platform or screen-size upgrade.

Najbolje za: Owners who want minimal hardware change.

Zaključak kupnje: Useful, but less complete than a full screen upgrade.

iKAGOO BMW X3 G01 X4 G02 Android Screen Upgrade

What it solves: Adds wireless CarPlay, Android Auto, Android apps, larger display options and vehicle-specific preparation.

What it does not solve: It still requires correct vehicle information and careful installation.

Najbolje za: Owners who want a modern BMW screen experience with lower wrong-version risk.

Zaključak kupnje: Best balanced choice for daily usability, display upgrade and vehicle-specific fitment.

Purchase conclusion

For most 2018–2021 BMW X3 G01 and X4 G02 owners comparing a screen upgrade, this iKAGOO Android head unit is the stronger choice when you want both smartphone projection and a more capable display platform.

Naručite ispravnu verziju
Specifikacije proizvoda

BMW X3 G01 / X4 G02 Android head unit details

Select the version according to your BMW system, display preference and app-use habits.

Vrsta proizvodaVehicle-specific Android Head Unit / Android Screen Upgrade
Supported vehiclesBMW X3 G01 and BMW X4 G02
Podržane godine2018–2021
Tvornički sustavEVO / NBT EVO system confirmation required before shipment
Veličina zaslona10,25 inča ili 12,3 inča
Opcije memorije4GB/64GB 8-core CP/DSP/4G or 8+128GB 8-core
Smartphone integrationBežični Apple CarPlay i Android Auto
PovezivostBluetooth, Wi-Fi and 4G-capable configuration support
AudioDSP audio function available according to selected configuration
Camera supportFactory reverse camera retained after correct connection where supported
Wiring approachMatched harness connection without intentional cutting of supported factory wiring
Instrument cluster functionNot included
Installation and Testing

Installation work that should be planned

  • Remove the factory screen and related dashboard trim carefully.
  • Connect the vehicle-specific wiring harness and screen cable.
  • Connect CANBUS or vehicle-interface components where supplied.
  • Route USB, GPS antenna and microphone wiring if included in your configuration.
  • Configure the BMW system protocol and display settings where needed.
  • Test CarPlay, Android Auto, Bluetooth, audio, camera, parking information and steering-wheel controls before final reassembly.
Pause and Contact iKAGOO

Stop before damage if something does not match

  • Oblik konektora ili raspored pinova očito ne odgovara.
  • A pin is bent, damaged or loose.
  • The harness differs from the installation guidance.
  • There is abnormal heat, smell or smoke.
  • A fuse repeatedly blows.
  • Napon ili masa se ne mogu potvrditi.
  • Installation would require cutting the factory main harness.
  • Camera, audio, CANBUS or parking functions behave abnormally and cannot be explained.
After Ordering Support Workflow

What happens after you place the order

For a BMW Android screen upgrade, after-order support must be clear. iKAGOO does not simply ship a screen and leave the buyer guessing.

1

Order and configuration review

After the order is received, iKAGOO checks the selected screen size, memory option, vehicle model, model year and shipping option. If key information is missing, we request it before preparing the order.

2

Vehicle photo confirmation

You may be asked to send a dashboard photo, original BMW system screen photo, steering position photo and connector photo if available. This helps match the screen, harness and vehicle interface more accurately.

3

Screen, harness and interface preparation

Before shipment, the order is prepared around the confirmed vehicle information. This step is important for steering-wheel controls, camera display, parking information and audio output.

4

DDP or standard shipping check

If a DDP tax-prepaid option is available and selected at checkout, import duty and VAT handling follows that selected service. If standard shipping is selected, destination customs or tax handling may still apply according to local rules.

5

Pre-installation checklist

Before powering the unit, confirm the harness path, screen cable, connector position, antenna routing, USB position and microphone routing. If a connector does not match, stop and contact iKAGOO before forcing any plug.

6

Installation-time guidance

During installation, iKAGOO can help review connection photos, basic settings and function symptoms for supported hardware. Clear photos and short videos make troubleshooting faster than text-only descriptions.

7

Post-installation function testing

After the screen powers on, test CarPlay, Android Auto, Bluetooth, Wi-Fi, audio output, steering-wheel buttons, camera display, parking information and sleep/wake behavior before reinstalling all trim.

8

Issue handling and warranty path

If a problem appears, provide your order number, installation photos, short issue video, connector photos and product label if requested. iKAGOO will guide configuration checks, connection checks or warranty handling according to the applicable policy.

Support documents and policies

For warranty and after-sales rules, read the Pravila jamstva iKAGOO. For return conditions and reporting periods, read the Pravila o povratu novca i vraćanju robe. For more Android screen upgrade background, visit the iKAGOO Android Car Stereo guide.

Često postavljana pitanja

BMW X3 G01 / X4 G02 Android screen FAQ

Will this fit my exact 2018–2021 BMW X3 or X4?

Yes, if your vehicle is a supported BMW X3 G01 or BMW X4 G02 with the correct factory system. iKAGOO still checks your dashboard and system photos before shipment because model year, market region and connector details can affect the correct version.

Does this BMW X3 G01 X4 G02 Android Screen Upgrade support Wireless CarPlay and Android Auto?

Yes. The unit supports wireless Apple CarPlay and Android Auto, so you can use navigation, calls, voice commands and music from your phone on the upgraded BMW display.

Will my original steering-wheel controls still work?

Yes, supported steering-wheel controls continue to work after correct wiring and CANBUS or vehicle-interface configuration. This is why iKAGOO checks the factory system and prepares the correct harness before shipment.

Will the factory camera and parking sensors continue to work?

Yes, supported factory reverse camera and parking information can continue to work after correct connection and setup. Special camera systems or previous aftermarket modifications should be reported before shipment.

Do I need to cut the factory wiring?

No. The matched harness approach is designed to connect without intentionally cutting supported factory wiring. Stop installation and contact iKAGOO if the connector does not match or if cutting the factory main harness seems necessary.

Is it suitable for DIY installation?

It depends. The Installation Ease Level is Level 3 — Advanced DIY, which is suitable for experienced DIY installers or automotive electronics installers. First-time DIY buyers should consider professional help because trim removal, wiring, CANBUS setup and function testing must be done carefully.

Što trebam poslati prije otpreme?

Send your BMW model, year, market region, LHD/RHD position, dashboard photo, factory system photo and connector photo if available. This helps iKAGOO prepare the correct screen, wiring harness and vehicle interface for your order.

What if my BMW has a special factory audio system?

It depends. Special factory audio systems may need additional connection instructions or confirmation before shipment. Tell iKAGOO about premium audio, amplifier equipment or previous aftermarket changes when ordering.

Why buy from iKAGOO instead of a cheaper generic unit?

Because the cheapest screen is not always the correct screen. iKAGOO focuses on vehicle-specific preparation, correct harness matching, factory function retention and after-sales installation support, which helps reduce wrong-version and wrong-connection risk.

What happens if my connector or factory system is different?

It depends. Do not force the installation if the connector or system is different from the supplied version. Contact iKAGOO with clear photos so the issue can be checked before any wiring damage occurs.

Završni korak kupnje

Confirm your BMW system, choose your screen size and order the correct version.

This upgrade is strongest for 2018–2021 BMW X3 G01 and BMW X4 G02 owners who want wireless CarPlay, Android Auto, Android app usability and a cleaner BMW-style display upgrade. Send your vehicle details when ordering so iKAGOO can prepare the correct version.

5.00

Na temelju recenzija 1
1
0
0
0
0

Recenzija 1 za BMW X3 G01 X4 G02 Android Head Unit 2018–2021 with Wireless CarPlay

  1. Mathieu Laurent

    Ukupna ocjena
    Vrijednost za novac

    J’utilise souvent mon X3 pour des déplacements professionnels. CarPlay facilite les appels, les messages vocaux et la navigation sans manipuler constamment le téléphone. Le grand écran permet de lire rapidement les prochaines directions. Après avoir réglé le microphone et le volume des appels, la qualité est devenue tout à fait correcte.

    Prednosti:

    CarPlay facilite les appels, les messages vocaux et la navigation sans manipuler constamment le téléphone

    Je li to korisno?
Dodaj recenziju

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iKAGOO dostava, jamstvo, povrat i korisnička podrška
iKAGOO korisnička podrška

Dostava, jamstvo i povrat

Jasne informacije o obradi narudžbi, međunarodnoj dostavi, proizvodima specifičnim za vozilo, jamstvenoj podršci, povratima i oštećenim pošiljkama.

Obrada narudžbe Obično 1–3 radna dana prije otpreme.
Međunarodna dostava Obično 5–20 radnih dana nakon otpreme, ovisno o odredištu.
Jamstvo na hardver 12-mjesečno ograničeno jamstvo za prihvatljive tvorničke nedostatke.
Podrška za određeno vozilo Dostupna je pomoć pri kompatibilnosti, ožičenju i konfiguraciji.

Često postavljana pitanja

Ovi odgovori pružaju praktičan sažetak. Potpune stranice politike na koje vode donje poveznice primjenjuju se na sve narudžbe.

01

Odakle se šalju narudžbe i koliko traje dostava?

Većina narudžbi iKAGOO šalje se iz našeg skladišta u Kini nakon provjere konfiguracije proizvoda i podataka o vozilu. Uobičajena obrada narudžbe traje otprilike 1–3 business days.

Procijenjena vremena isporuke nakon slanja su:

  • SAD i Kanada: otprilike 5–9 radnih dana
  • Europska unija: otprilike 7–15 radnih dana
  • Ujedinjeno Kraljevstvo i Australija: otprilike 7–10 radnih dana
  • Ostale podržane regije: otprilike 7–20 radnih dana

Procijenjena dostava može biti pod utjecajem carinskog postupka, lokalnih praznika, dostave u udaljena područja, vremenskih uvjeta ili kašnjenja prijevoznika.

02

Moram li platiti uvoznu carinu, PDV ili carinske pristojbe?

Standardna međunarodna dostava obično ne uključuje PDV u zemlji odredišta, uvozne pristojbe, brokerske naknade ili troškove carinskog postupka.

Za prihvatljive destinacije u Europskoj uniji, neobavezni DDP usluga dostave mogu biti dostupne. Troškovi povezani s uvozom uključeni su samo kada je DDP odabran pri završetku kupnje ili kada ih iKAGOO potvrdi pismenim putem prije otpreme.

Kada DDP nije odabran, primatelj je odgovoran za sve troškove koje naplate lokalna carina ili prijevoznik.

03

Mogu li zatražiti ekspresnu dostavu?

Ekspresna ili ubrzana dostava može biti dostupna za odabrane proizvode i odredišta. Dostupnost, prijevoznik i dodatni troškovi potvrđuju se prije otpreme.

Ovisno o odredištu i vrsti proizvoda, iKAGOO može koristiti prijevoznike kao što su DHL, FedEx, UPS, EMS, 4PX ili drugog logističkog pružatelja usluga s praćenjem.

04

Kako mogu pratiti svoju pošiljku?

Nakon što je narudžba poslana, broj za praćenje ili poveznica za praćenje obično će biti poslani na e-mail adresu korištenu za narudžbu.

Prikaz ažuriranja praćenja može potrajati nekoliko radnih dana dok se pošiljka prenosi između međunarodnih i lokalnih prijevoznika.

05

Koja je politika povrata i povrata novca tvrtke iKAGOO?

Pravo na povrat ovisi o razlogu povrata, stanju proizvoda, statusu instalacije, priloženom dokazu i tome je li povrat odobren od strane tvrtke iKAGOO.

Za povrat neispravnog proizvoda, proizvod mora biti neiskorišten, deinstaliran, kompletan i pogodan za daljnju prodaju. Kupac je općenito odgovoran za odobreni trošak povratne pošiljke.

Izvorni troškovi dostave, DDP troškovi, PDV, carine i drugi logistički troškovi općenito se ne vraćaju, osim ako to ne zahtijeva važeći zakon ili ako iKAGOO ne potvrdi drugačije.

Ne vraćajte proizvod bez prethodnog odobrenja adrese za povrat i uputa za povrat od iKAGOO-a.

06

Što se događa ako iKAGOO potvrdi kompatibilnost, ali proizvod se ne može instalirati?

Dodatna zaštita može se primijeniti kada je iKAGOO potvrdio kompatibilnost prije kupnje, kada je kupac dostavio točne informacije o vozilu i kada je kupac surađivao u razumnim koracima instalacije i dijagnostike.

Ako iKAGOO potvrdi da nije dostupno razumno tehničko rješenje, i problem je prijavljen unutar 7 kalendarskih dana nakon dostave, kupac može imati pravo na povrat cijene proizvoda bez obveze vraćanja proizvoda.

Originalna dostava, DDP, PDV, carinske pristojbe i ostali troškovi trećih strana nisu uključeni u ovaj povrat cijene proizvoda.

07

Kakvu jamstvo pruža iKAGOO?

Uvjetovani iKAGOO proizvodi uključuju a 12-mjesečno ograničeno jamstvo na hardver pokriva potvrđene proizvodne nedostatke i prihvatljive hardverske kvarove pri normalnoj upotrebi.

Ovisno o problemu, rješenje može uključivati daljinsku dijagnostiku, pomoć pri konfiguraciji, zamjenske dijelove, popravak, zamjenu proizvoda, djelomični ili puni povrat novca.

Jamstvo obično ne pokriva oštećenja uzrokovana nepravilnim ožičenjem, neovlaštenim izmjenama, slučajnim oštećenjem, prodiranjem vode, udarom, zlouporabom, nepravilnim naponom, pogreškom pri instalaciji ili nekompatibilnom opremom trećih strana.

08

Da li otvaranje proizvoda automatski poništava jamstvo?

Pregled ili ispitivanje od strane treće strane ne poništava automatski cijelu jamstvo. Međutim, oštećenja uzrokovana neovlaštenim popravkom, zamjenom komponenti, nepravilnom izmjenom, oštećenim sklopovima ili nepravilnim ponovnim sastavljanjem nisu pokrivena.

Prije rastavljanja ili popravka proizvoda kontaktirajte iKAGOO kako bi vam se mogla pružiti ispravna dijagnostička procedura.

09

Što ako moja narudžba stigne oštećena ili joj nedostaju dijelovi?

Kontaktirajte iKAGOO unutar 7 kalendarskih dana nakon dostave i sačuvajte originalno pakiranje, naljepnicu za dostavu, dodatnu opremu i proizvod.

Molimo dostavite jasne fotografije ili videozapis koji prikazuju:

  • Vanjska transportna kartonska kutija i transportna naljepnica
  • Bilo kakvo vidljivo oštećenje ambalaže
  • Proizvod i zahvaćeno područje
  • Svi primljeni dodaci i ožičenje

Nakon provjere, iKAGOO može organizirati pošiljku dijela koji nedostaje, zamjenu, popravak, povrat novca ili drugo razumno rješenje ovisno o konkretnom slučaju.

10

Što trebam učiniti ako sam naručio/la pogrešan proizvod?

Kontaktirajte iKAGOO prije instalacije ili korištenja proizvoda. Zamjena ili povrat mogu biti odobreni ako je proizvod neiskorišten, deinstaliran, potpun i pogodan za daljnju prodaju.

Kupci su obično odgovorni za troškove dostave i svaku razliku u cijeni kada je odabran pogrešan proizvod, model vozila, godina ili tvornička konfiguracija.

Besplatna prepaid povratna naljepnica se ne isporučuje automatski.

11

Mogu li izmijeniti ili otkazati svoju narudžbu nakon plaćanja?

Kontaktirajte iKAGOO što je prije moguće, po mogućnosti unutar 12 sati nakon narudžbe, pri zahtjevu za promjenu adrese, konfiguracije vozila ili proizvoda.

Modifikacija ili otkazivanje ne stupa na snagu dok ih ne potvrdi iKAGOO. Proizvodi specifični za vozilo mogu ući u nabavu, programiranje, testiranje, konfiguraciju ili prilagodbenu pripremu ubrzo nakon uplate.

Nakon što je priprema ili otprema započela, otkazivanje možda neće biti moguće ili će se odbitati razumni troškovi koji su već nastali.

12

Što je uključeno u paket?

Sadržaj paketa razlikuje se ovisno o proizvodu, modelu vozila, tvorničkom sustavu i odabranoj konfiguraciji.

Ovisno o proizvodu, paket može uključivati glavni uređaj, kabelske snopove specifične za vozilo, CANBUS sučelje, adaptere, USB kabele, antene, mikrofone, montažni pribor i druge dodatke za ugradnju.

Za točne uključene komponente pogledajte relevantnu stranicu proizvoda, fotografije pakiranja i potvrdu narudžbe.

13

Kako mogu kontaktirati iKAGOO podršku?

Možete kontaktirati iKAGOO putem obrasca za kontakt, e-pošte, WhatsAppa ili dostupnih kanala podrške na web-stranici. Uobičajeno vrijeme odgovora je unutar 24 radna sata.

Za bržu tehničku podršku, navedite broj narudžbe, model i godinu vozila, fotografije tvorničkog sustava, fotografije proizvoda i jasan video koji prikazuje problem.

Posjetite: iKAGOO Kontak i podrška

14

Je li plaćanje sigurno i postoje li opcije plaćanja na rate?

Plaćanja se obrađuju putem sigurnih metoda plaćanja prikazanih tijekom dovršetka kupnje. Dostupne opcije plaćanja karticama, putem novčanika i na rate mogu se razlikovati ovisno o zemlji, valuti, pružatelju usluga plaćanja i ispunjavanju uvjeta od strane kupca.

Bilo koja usluga obročnog plaćanja, uključujući opcije koje nude PayPal ili drugi pružatelj, podliježe regionalnoj dostupnosti i pravilima odobravanja tog pružatelja.

Pročitajte cjelovite politike tvrtke iKAGOO

Prije narudžbe pregledajte sve stranice politike, osobito one koje se odnose na proizvode specifične za vozilo, međunarodne porezne aranžmane i povrate vezane uz ugradnju.

Ovaj FAQ je pojednostavljeni vodič za kupce. Ako se bilo koja formulacija razlikuje, prednost imaju potpune objavljene stranice politike, potvrda narudžbe i primjenjivi zakoni o zaštiti potrošača.